Seasonal Store Operations & Customer Experience Pro

Crate and Barrel; Top O' Topanga (CA); On-site; USD 22,000 - 33,000; Part time

Job summary

Crate and Barrel is seeking Seasonal Operations Associates who are friendly, outgoing and customer-focused to enhance the in-store experience. You'll help keep shelves stocked, displays complete, and orders prepared for pickup while supporting store leadership.

This holiday role offers flexible hours, a strong team environment, and the opportunity to learn operations basics, participate in promotions, and contribute to a positive shopping experience during peak season.

Qualifications

• Retail or customer service experience preferred.
• Good communication skills.
• Ability to move and/or lift up to 50 pounds; heavier merchandise with team assist.
• Must be able to work the weekend after Thanksgiving and the days surrounding Christmas.
• Part-Time roles: Availability to work two or more weekend days and at least one weekday or night.

Responsibilities

• Perform prompt and accurate stock checks, while maintaining an organized and efficient stockroom.
• Assist leadership with ensuring product and displays on the sales floor are stocked and available for customers to purchase.
• Process incoming and outgoing packages, including customer curbside pick-up orders, ship from store, and buy online, pick up in store, in a timely manner.
• Support and maintain store sales and service goals and standards as communicated by the leadership team.
• Drive sales through engagement of customers, sharing and demonstrating product knowledge and product expertise.
• Lead by example and support store leadership in holding self and others accountable for store profitability and operational excellence.
• Have awareness of current promotions, brand initiatives/events, store services, collaborations, and promote them to customers.
• Maintain an awareness of loss prevention, security and safety following the guidelines provided by leadership and/or as outlined in the Associate Policy Manual.
• Promote a strong sense of teamwork by working together safely, effectively, respectfully and efficiently with all associates.

Skills

Customer service

Communication

Lifting 50 lbs

Weekend availability

Part-time flexibility

Job description

Crate and Barrel is seeking Seasonal Operations Associates who are friendly, outgoing and customer-focused to enhance the in-store experience. You'll help keep shelves stocked, displays complete, and orders prepared for pickup while supporting store leadership.

This holiday role offers flexible hours, a strong team environment, and the opportunity to learn operations basics, participate in promotions, and contribute to a positive shopping experience during peak season.