Seasonal Store Manager

Burton Snowboards; Conway (NH); On-site; USD 65,000 - 75,000; Full time

Job summary

Burton Snowboards in North Conway, NH seeks a Store Manager to develop a Burton pop-up store in North Conway, NH, delivering Burton Retail standards and a consumer-centric environment.

You will recruit and train staff, oversee stock, monitor inventory, manage the budget, and report store results. This role guides in-store marketing and acts as a Burton brand ambassador to grow the DTC business.

Qualifications

• 5+ years of retail or sporting goods/fashion experience, ideally in a managerial role.
• Strong people management and communication skills.
• Proactive, hands-on team player with good time management.
• Proven conflict management and customer service experience.

Responsibilities

• Create business strategies to attract customers, expand traffic, and improve profitability.
• Recruit staff as needed.
• Train, mentor, and develop staff regularly.
• Monitor inventory management.
• Guide in-store marketing aligned with Burton's strategy.
• Provide reporting on store results.
• Manage store budget.
• Net sales planning.
• Handle Burton Product Warranty cases per policy.
• Be a Burton brand ambassador.
• Perform other duties as assigned.

Skills

People management

Communication

Team player

Proactive

Conflict management

Customer service

Time management

Job description

Summary of Position

The Store Manager is responsible for developing Burton pop-up store in North Conway, NH, according to Burton's Retail standards. Scope of tasks include staff hiring, training and development, customer service in a 360-degree matter, organizing and optimizing store stock & assortments, and follow VM standards. Reporting directly to the NA Retail Manager. The role is expected to contribute substantially to developing Burton’s DTC department, the store and its staff to archive a consumer centric environment to become the Retailer of the future.

Essential Responsibilities:

• Create business strategies to attract new customers, expand store traffic, and enhance profitability
• Recruit staff, as needed
• Train, mentor, and develp staff on a frequent basis
• Monitor inventory management
• Give guidance on In-store Marketing and align with Burton's Marketing strategies
• Provide reporting on store results
• Manage store budget
• Net Sales Planning
• Act on Burton Product Warranty cases according to Burton's warranty process
• Be a brand ambassador for the Burton brand
• Other duties as assigned

Education & Experience:

• Minimum 5 years of Retail experience or equivalent experience in the field of sporting goods & fashion, ideally in a managerial role.
• Excellent people managing skills
• Excellent communication and interpersonal skills
• Open-minded, and agile team player
• Hands-on mentality with a proactive work attitude
• Conflict management skills
• Significant experience in customer service
• Great time management skills