Seasonal Sales Associate - North Conway

Burton Snowboards; Conway (NH); On-site; USD 20,664,000 - 27,552,000; Full time

Job summary

Burton Snowboards is seeking a Sales Associate to connect the brand with the snowboarding community. You will engage customers, share Burton stories, and help shoppers find what they need in a high-energy setting.

This role emphasizes delivering memorable customer experiences, staying current on products and events, and supporting store operations while embracing the snowboarding culture and community involvement.

Qualifications

• Strong customer service mindset.
• Excellent communication and listening skills.
• Ability to lift up to 50 pounds and stand for extended periods.

Responsibilities

• Drive a platinum experience for each Burton customer.
• Strive to achieve store sales goals.
• Demonstrate enthusiasm and stay current on products, moments, stories and events.
• Assist the team in daily retail operations for smooth store function.
• Be an active member of the local community by attending and supporting in-store events.
• Model flexibility by working nights, weekends and holidays.

Skills

Customer service

Communication

Interpersonal skills

Teamwork

Job description

The Breakdown:

Our Sales Associates are the Jake-blue thread that connects our brand to your community and the snowboarding community at large. Our Sales Associates provide invaluable connections to our customers every day.

Are you passionate about assisting riders of all ages, ability levels and backgrounds? Do you embrace the outdoor community and the gear required to get out there? Do you simply enjoy helping people find what they seek? Are you a story-teller – whether it’s about product, your first day on a board or last night’s rad concert? Then you’ll feel right at home on our team of fun-seekers and shredders! You’ll be working alongside a tremendous group of people who know how to work hard while having as much fun as possible.

You’re excited about this role because you will:

• Drive a platinum experience for each Burton customer
• Strive to achieve store sales goals
• Demonstrate enthusiasm and eagerness to stay current on all products, moments, stories and events
• Assist your team in executing all daily retail operations to support a smooth functioning store
• Be an active member of the local community by attending and supporting in-store events
• Model flexibility by working nights, weekends and holidays to meet the needs of the business
• Perform various store tasks including point of sale operation, shipping and receiving, stocking the floor, housekeeping duties and building visual displays as necessary
• Uphold all company policies

You’ll be successful here by:

• Advocating for Burton by sharing the stories, energy and the innovation that define our brand
• Engaging each customer and delivering the best experience possible
• Developing into a true resource for both the local community and community-at-large
• Possessing a growth mindset and love of learning
• Contributing to a high energy environment
• Assisting customers in finding solutions that best meet their needs
• Embracing the snowboarding community and sport, whether you are a seasoned rider or have never been on snow
• Showing up every day with a high level of integrity and dependability
• Remaining open-minded and coachable

We’re excited about your qualifications:

• You are outgoing, social and enjoy engaging others
• Able to effectively communicate with internal team members and external customers
• Physical requirements include the ability to twist, bend, squat, go up and down stairs, reach, safely lift 50 pounds, climb a ladder, and walk and stand for extended periods of time without assistance
• Prior experience in customer facing roles such as retail, customer/guest service, or food and beverage industry a plus, but not required