Seasonal Store Lead - Customer Experience & Ops

Urban-Outfitters-7e13a49d; Bellevue (WA); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Medical, dental, vision

PTO and paid time off

Employee discounts

Retirement savings

Job summary

Urban Outfitters is seeking a Key Holder in Bellevue, WA to collaborate with store management in daily operations and to drive sales through genuine customer connections.

You will lead by example, support omni-channel services, and help maintain store visuals while ensuring safety and policy compliance. This role requires flexible hours, including nights and weekends, to meet store needs.

Qualifications

• Passion for UObrand and store culture.
• Proven leadership experience in a retail setting.
• Team-oriented with strong collaboration skills.
• Ability to work nights, weekends and holiday shifts.
• Eagerness to learn and grow with the company.

Responsibilities

• Brand representative reflecting company values.
• Lead by example to provide exceptional customer service.
• Deliver omni-channel experiences using MPOS/POS, curbside pickup.
• Support opening/closing duties and daily store operations.
• Restock, ship product, and maintain visual standards.
• Uphold safety, inventory accuracy and policy adherence.

Skills

Leadership

Team player

Brand passion

Flexible hours

Eager to learn

Job description

Urban Outfitters is seeking a Key Holder in Bellevue, WA to collaborate with store management in daily operations and to drive sales through genuine customer connections.

You will lead by example, support omni-channel services, and help maintain store visuals while ensuring safety and policy compliance. This role requires flexible hours, including nights and weekends, to meet store needs.