Seasonal Stockroom & Customer Service Associate

Kohl's; Louisville (KY); On-site; USD 15,000 - 21,000; Full time

Job summary

Kohl’s is hiring for a role focused on customer service and store operations execution. You will process freight, replenishment, and omni channel operations while engaging customers and supporting a seamless shopping experience.

Key responsibilities include unloading shipments, stocking, floor replenishment, and training new hires on Kohl’s standards and procedures, under store leadership guidance. This position emphasizes teamwork, integrity, and delivering efficient service during all shifts.

Qualifications

• Excellent customer service skills as shown in daily interactions.
• Ability to multi-task with strong attention to detail.
• Flexibility to work days, nights, weekends, and holidays.

Responsibilities

• Receive and process product, including unloading truck shipments and execute stockroom operations and omni channel fulfillment.
• Replenish the sales floor as necessary based on sell through and seasonal changes.
• Engage customers by greeting them and offering assistance with products and services.
• Execute all product protection standards.
• Participate in the training process for new hires on Kohl’s brand standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadership.

Skills

Customer service

Multi-tasking

Communication

Attention to detail

Flexible availability

Job description

Kohl’s is hiring for a role focused on customer service and store operations execution. You will process freight, replenishment, and omni channel operations while engaging customers and supporting a seamless shopping experience.

Key responsibilities include unloading shipments, stocking, floor replenishment, and training new hires on Kohl’s standards and procedures, under store leadership guidance. This position emphasizes teamwork, integrity, and delivering efficient service during all shifts.