Seasonal Stockroom Ops & Customer Service Pro

Kohl's; Wilmington (NC); On-site; USD 15,000 - 21,000; Full time

Job summary

Kohl's is hiring for a role focused on delivering excellent customer service and executing store operations. You will process freight and omni-channel orders, replenish shelves, and assist customers with products and services.

The position emphasizes teamwork, brand standards, and efficient store operations. It requires flexibility in days/times and no prior retail experience is necessary.

Qualifications

• Excellent customer service and ability to multi-task with attention to detail.
• Verbal and written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability including days, nights, weekends, and holidays.

Responsibilities

• Receive and process product, including unloading shipments and stocking operations.
• Replenish the sales floor based on sell-through and seasons.
• Greet customers and assist with products and services.
• Support product protection standards and store procedures.
• Participate in training for Kohl’s brand standards, product knowledge, and inventory procedures.

Skills

Excellent customer service

Communication skills

16+ age requirement

Flexible availability

Job description

Kohl's is hiring for a role focused on delivering excellent customer service and executing store operations. You will process freight and omni-channel orders, replenish shelves, and assist customers with products and services.

The position emphasizes teamwork, brand standards, and efficient store operations. It requires flexibility in days/times and no prior retail experience is necessary.