Seasonal Stockroom & Customer Service Associate

Kohl's; Saint Joseph (MI); On-site; USD 16,000 - 22,000; Full time

Job summary

Kohl's is hiring for an associate role focused on delivering excellent customer service and supporting store operations in a fast-paced retail environment. The role involves processing freight, replenishment, and omni-channel fulfillment while maintaining Kohl’s brand standards and providing a helpful customer experience.

Responsibilities include greeting customers, assisting with products and services, stocking, and participating in onboarding for new hires.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Receive and process product, including unloading truck shipments and execute stockroom operations and omni channel fulfillment.
• Replenish the sales floor as necessary based on sell through and seasonal changes.
• Engage customers by greeting them and offering assistance with products and services.
• Execute all product protection standards.
• Participate in the training process for new hires on Kohl’s brand standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadership.

Skills

Customer service

Multitasking

Attention to detail

Verbal/written communication

Flexible availability

No retail experience required

Job description

Kohl's is hiring for an associate role focused on delivering excellent customer service and supporting store operations in a fast-paced retail environment. The role involves processing freight, replenishment, and omni-channel fulfillment while maintaining Kohl’s brand standards and providing a helpful customer experience.

Responsibilities include greeting customers, assisting with products and services, stocking, and participating in onboarding for new hires.