Seasonal Stockroom Ops & Customer Service Associate

Kohl's; Batavia (IL); On-site; USD 21,000 - 30,000; Full time

Job summary

Kohl’s is seeking a Customer Service Associate to support store operations and omni‑channel fulfillment. You will process freight, stockrooms, and replenish floors while delivering friendly, efficient service to customers.

You’ll join a team focused on integrity, teamwork, and a positive customer experience, with flexible hours including days, nights, weekends, and holidays. Receive and process product, unload truck shipments, engage customers, and participate in training per Kohl’s standards.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Receive and process product, including unloading truck shipments and execute stockroom operations and omni channel fulfillment.
• Replenish the sales floor as necessary based on sell through and seasonal changes.
• Engage customers by greeting them and offering assistance with products and services.
• Execute all product protection standards.
• Participate in the training process for new hires on Kohl’s brand standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadership.

Skills

Customer service

Communication

Multi-tasking

Age 16+

Job description

Kohl’s is seeking a Customer Service Associate to support store operations and omni‑channel fulfillment. You will process freight, stockrooms, and replenish floors while delivering friendly, efficient service to customers.

You’ll join a team focused on integrity, teamwork, and a positive customer experience, with flexible hours including days, nights, weekends, and holidays. Receive and process product, unload truck shipments, engage customers, and participate in training per Kohl’s standards.