Seasonal Retail Associate - Flexible Hours & Holiday Season

Five Below; Lowell (MA); On-site; USD 18,000 - 25,000; Part time

Job summary

Five Below is seeking a Seasonal Sales Associate in Lowell, MA, assisting customers, processing transactions, and keeping merchandise stocked during the busy October–January holiday season. The role emphasizes friendly customer service, accuracy at the register, and teamwork in a fast-paced environment.

The position offers part-time hours with pay starting at $15.50 per hour, requiring a flexible schedule including weekends and evenings.

Qualifications

• Must be at least 16 years old.
• Able to work a flexible schedule (including holidays).
• Good communicator with the ability to engage customers.
• Able to handle customer interactions professionally and courteously.
• Learn procedural knowledge via on-the-job training.

Responsibilities

• Greet and assist customers promptly; acknowledge and help multiple customers efficiently.
• Understand and meet customer needs by sharing product knowledge and offering recommendations.
• Promote store events and promotions to enhance the shopping experience and drive sales.
• Resolve customer concerns by offering alternatives and aiming for exchanges when possible.
• Communicate restocking needs and customer feedback to management in a timely manner.
• Support team goals and contribute to a positive store environment.

Skills

Customer service

Sales skills

Communication

Flexibility

Tech readiness

Cash register

Hand-held devices

Tools

Cash register

Hand-held devices

Job description

Five Below is seeking a Seasonal Sales Associate in Lowell, MA, assisting customers, processing transactions, and keeping merchandise stocked during the busy October–January holiday season. The role emphasizes friendly customer service, accuracy at the register, and teamwork in a fast-paced environment.

The position offers part-time hours with pay starting at $15.50 per hour, requiring a flexible schedule including weekends and evenings.