Seasonal Stock & Customer Service Associate

Michaels; Jacksonville (FL); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee discounts

Partner discount programs

401(k) with employer match

Medical/dental/vision benefits

Job summary

Michaels is seeking store team members for the JAX-RIVERPLACE location in Florida. You will deliver friendly customer service, help shoppers find products, and ensure a fast checkout experience with precise cash handling.

Responsibilities include restocking, planogram compliance, and participating in omni-channel activities such as Buy Online Pickup in Store and Ship From Store, while upholding store standards and safety procedures.

Qualifications

• Experience in retail or customer service preferred.
• Ability to operate a POS system and handle cash accurately.
• Willingness to assist customers and colleagues to maintain store standards.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide fast and friendly checkout with proper cash handling.
• Promote and enroll customers in the Rewards program and Private Label Credit Card.
• Engage customers in VOC surveys and assist with omni-channel processes (BOPIS, SFS).
• Assist with truck unload, stocking, and planogram maintenance.
• Maintain in-stock conditions and respond to returns and go-backs.

Skills

Customer service

Cash handling

POS usage

Retail operations

Teamwork

Communication

Tools

POS system

Inventory scanning

Job description

Michaels is seeking store team members for the JAX-RIVERPLACE location in Florida. You will deliver friendly customer service, help shoppers find products, and ensure a fast checkout experience with precise cash handling.

Responsibilities include restocking, planogram compliance, and participating in omni-channel activities such as Buy Online Pickup in Store and Ship From Store, while upholding store standards and safety procedures.