Seasonal Snow Sports Sales Associate

Berkshire East Mountain Resort, LLC.; Charlemont (MA); In loco; USD 23.000 - 26.000; Tempo pieno

Descrizione del lavoro

Snow Sports Sales at Berkshire East Mountain Resort, LLC offers a seasonal full‑time position from mid December through early March, averaging 35–40 hours weekly (part time 15–20 hours in December and March). Hourly pay ranges from $17 to $19, with opportunity to grow into a year‑round role within the resort.

Responsibilities include informing customers about lessons and programs, knowing prices and hours, handling reservations, processing payments, and delivering excellent service while

Competenze

• Customer service experience required.
• Knowledge of lesson options and snow sports.
• Proficient with sales and reservation software.
• Excellent communication and interpersonal skills.
• Professional appearance and cash handling ability.

Mansioni

• Inform customers about lesson and program offerings.
• Know resort products, prices, hours and availability.
• Answer phones, retrieve voice messages and return calls.
• Process reservations, collect payment and send confirmations.
• Handle guest complaints professionally and direct guests to staff.
• Manage till, cash handling and nightly deposits.
• Report to Snow Sports Director and Admin Manager.

Conoscenze

Customer service

Sales & reservations

Computer skills

Interpersonal skills

Communication skills

Professional appearance

Cash handling

Strumenti

Reservation software

POS system

Descrizione del lavoro

Snow Sports Sales at Berkshire East Mountain Resort, LLC offers a seasonal full‑time position from mid December through early March, averaging 35–40 hours weekly (part time 15–20 hours in December and March). Hourly pay ranges from $17 to $19, with opportunity to grow into a year‑round role within the resort.

Responsibilities include informing customers about lessons and programs, knowing prices and hours, handling reservations, processing payments, and delivering excellent service while