Retail Sales Associate

Alterra Mountain Company; Warren (VT); On-site; USD 23,000 - 32,000; Full time

Job summary

Sugarbush Resort in Vermont is seeking Seasonal Retail Sales Associates to join our team from November to May, with starting pay at $20/hour.

Responsibilities include providing friendly customer service, assisting guests in finding products, stocking merchandise, and operating the POS. The role requires flexibility for evenings, weekends, and holidays, plus the ability to lift up to 50 pounds and work outdoors in varying weather.

Qualifications

• Minimum age 16.
• Excellent customer service skills.
• Ability to pass federal and state background check.
• Flexible schedule including evenings, weekends and holidays.
• Able to lift up to 50 pounds.
• Stand for at least 8 hours.
• Work outdoors in extreme weather conditions.

Responsibilities

• Provide excellent customer service to guests.
• Greet customers and help them find products.
• Know products across Retail/Rental and the Resort.
• Drive sales through engagement and product knowledge.
• Handle payments with POS.
• Assist with inventory and stocking.
• Collaborate with other departments to ensure pricing and product consistency.

Skills

Customer service

Flexibility

Stamina

Teamwork

Job description

Seasonal

RESORT OVERVIEW:

Sugarbush Resort is a year-round destination offering some of the best skiing and riding in the east, an award-winning ski school, golf, disc golf, an array of dining venues, and a fully appointed Health and Recreation Center. Do you want to join an all-star team dedicated to delivering an unparalleled guest experience? Make this your best season yet by joining the team at Sugarbush and taking advantage of everything Vermont has to offer.

BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT’S IN IT FOR YOU?:

Our investment in each employee includes a comprehensive wellness initiative, unwavering commitment to safety, growth opportunities, and a wide variety of resort benefits. Employees get to take advantage of our 4000+ acre playground including skiing, golf, mountain activities, health club membership, resort discounts, and more, so it’s easy to share your enthusiasm for Sugarbush with our guests.

POSITION SUMMARY:

Sugarbush Resort is searching for Retail Sales Associates to join our team!The Sales Associates perform merchandising functions while providing exceptional customer service to our guests. This is a full or part-time seasonal position from November to May with starting pay at $20/hour.

RESPONSIBILITIES:

• Provide excellent customer service to guests of the facility.
• Greets and receive customers in a welcoming manner.
• Assist the customer in finding the right product for their needs and desires.
• Know the product and services offered in your location as well as other Retail/Rental locations and the Resort as a whole.
• Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.
• Responds to customers’ questions.
• Work with POS and processing payments.
• Assists with inventory, including receiving and stocking merchandise.
• Continually exceed our guests’ expectations and create memories for both guests & employees, not only in Retail but as a resort.
• Work independently on ideas that are for the benefit of your location.
• Perform other duties as required by Retail Manager and Supervisor.
• Work closely with other departments at the resort to maintain consistency of product and pricing.
• Perform other duties within the Resort when needed.

QUALIFICATIONS** :**

• Must be a minimum of 16 years of age.
• Excellent customer service skills required.
• Ability to meet federal, state, and local requirements for employment.
• Ability to pass a federal and state background check.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Ability to stand stoop, bend, and lift items weighing up to 50 pounds.
• Must be able to work at least 8 hours on your feet.
• Ability to function in and outdoors during extreme weather conditions.

Sugarbush Resort is an Equal Opportunity Employer

An offer of employment may be contingent upon the results of a background, MVR, or criminal records check