Seasonal Skate Host — Energetic Guest Service on Ice

sportadvisory; St. Louis (MO); On-site; USD 17,000 - 22,000; Part time

Job summary

Sports Facilities Management, LLC is seeking a Skate Host for the Winterfest & Seasonal Ice Rink in St. Louis, MO. This outdoor seasonal position emphasizes safety, guest engagement, and a friendly atmosphere for skaters.

Responsibilities include monitoring ice, assisting guests, educating on rink rules, and coordinating with management on safety and incidents. Evening/weekend availability and strong guest service are required.

Qualifications

• Must be at least 18 years old.
• Intermediate-level skater or better.
• Available to work evenings, weekends, and holidays.
• Skate for 4–8 hours per shift.
• Excellent guest service and interpersonal skills.
• Previous Skate Host or similar experience preferred.

Responsibilities

• Actively monitor skaters on the ice to maintain a safe, enjoyable experience.
• Greet guests with warmth and enthusiasm; offer guidance as needed.
• Provide exceptional guest service both on and off the ice.
• Educate skaters about rink rules and safety.
• Alert management to unsafe or hazardous ice conditions.
• Assist guests during incidents or falls and contact management when necessary.
• Resolve guest concerns and escalate to the appropriate Manager.
• Monitor cleanliness and safety of the ice and surrounding area, especially in bad weather.
• Assist with special events, setup, monitoring and cleanup.
• Participate in training and team meetings; support team communication and goals.
• Assist other departments as necessary.
• Execute all duties as assigned by management.

Skills

Guest service

Teamwork

Stamina

Safety-conscious

Flexible scheduling

Communication

Job description

Sports Facilities Management, LLC is seeking a Skate Host for the Winterfest & Seasonal Ice Rink in St. Louis, MO. This outdoor seasonal position emphasizes safety, guest engagement, and a friendly atmosphere for skaters.

Responsibilities include monitoring ice, assisting guests, educating on rink rules, and coordinating with management on safety and incidents. Evening/weekend availability and strong guest service are required.