Seasonal Skate Host: Energetic Guest Service

The Sports Facilities Advisory & Management; Philadelphia (Philadelphia County); On-site; USD 17,000 - 25,000; Part time

Job summary

Rothman Orthopaedics Ice Rink at Dilworth Park is hiring Skate Hosts to create a safe, fun environment for skaters. You will monitor the ice, assist guests, and uphold safety procedures while delivering high-quality guest service.

Join a championship level team focused on fun, fulfillment and community service; prior skate host experience is a plus and availability for evenings, weekends, and holidays is required.

Qualifications

• Must be at least 18 years old.
• Intermediate-level skater or better.
• Available to work evenings, weekends and holidays.
• Comfort skating for 4–8 hours per shift.
• Excellent guest service and interpersonal skills.
• Previous Skate Host or similar experience preferred.

Responsibilities

• Actively monitor skaters on the ice and help maintain a safe, enjoyable experience.
• Greet guests warmly; offer guidance and support as needed.
• Provide exceptional guest service on and off the ice.
• Enforce rink rules and encourage compliance for safety.
• Alert management to unsafe ice conditions.
• Execute policies and procedures professionally.
• Assist guests during incidents and contact management when needed.
• Resolve guest concerns and direct to the appropriate Manager.
• Help maintain cleanliness and safety of ice and surrounding area.
• Assist with events, setup, monitoring, and cleanup.
• Participate in training sessions and team meetings.
• Assist other departments as necessary.
• Perform any other duties assigned by management.

Skills

Guest service

Interpersonal skills

Team-oriented

Evening/weekend availability

Job description

Rothman Orthopaedics Ice Rink at Dilworth Park is hiring Skate Hosts to create a safe, fun environment for skaters. You will monitor the ice, assist guests, and uphold safety procedures while delivering high-quality guest service.

Join a championship level team focused on fun, fulfillment and community service; prior skate host experience is a plus and availability for evenings, weekends, and holidays is required.