Seasonal Shoes Sales Pro with High Commission Potential

Nordstrom, Inc.; San Mateo (CA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical/Vision, Dental, Retirement and

Paid Time Away

Life Insurance and Disability

Merchandise Discount

EAP Resources

Job summary

Nordstrom, Inc. in California is seeking an energetic footwear sales associate to deliver exceptional customer service and build lasting relationships with shoppers. You will use the brand’s 5-Point Selling Standard and leverage product knowledge to help customers look and feel their best.

The role emphasizes a flexible schedule, teamwork, and the ability to reach personal sales goals while staying customer-focused in a fast-paced environment.

Responsibilities

• Deliver Nordstrom's 5-Point Selling Standard in every customer interaction: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, Follow-up.
• Build and grow a personal customer base through in-store interactions, outreach, and digital tools
• Offer honest, confident style and fit feedback that earns trust and drives loyalty
• Set and achieve personal sales goals, and stay accountable to results
• Keep the department customer-ready, including stocking, re-merchandising, price markdowns, merchandise recovery, and participate in bi-annual inventory count
• Stay current on product knowledge and trends to serve as a trusted style resource
• Show up for your team every shift, communicate openly, contribute to a positive team environment, and pitch in to help the department stay productive
• Able to commit to a flexible schedule to meet business needs, including evenings, weekends, and peak periods
• Follow Up - Build lasting relationships to drive predictable business by using the 2-2-2 Method (follow up 2 days, 2 weeks, and 2 months after a purchase), Nordy Club enrollment, and Personal Book (your tool for tracking customers so outreach feels personal)

Job description

Nordstrom, Inc. in California is seeking an energetic footwear sales associate to deliver exceptional customer service and build lasting relationships with shoppers. You will use the brand’s 5-Point Selling Standard and leverage product knowledge to help customers look and feel their best.

The role emphasizes a flexible schedule, teamwork, and the ability to reach personal sales goals while staying customer-focused in a fast-paced environment.