Seasonal Service & Pickup Specialist

Brobston Group; Hackensack (NJ); On-site; USD 19,000 - 26,000; Full time

Job summary

Brobston Group seeks a Service Associate to create a smooth shopping experience by assisting customers and supporting the in-store service hub. You will help with pickup orders, returns, tourism information, and service appointments, ensuring friendly interactions and efficient operations.

The role emphasizes strong communication, flexibility in scheduling including evenings/weekends/holidays, and the ability to work with computers, registers, and store systems, contributing to a welcoming,

Qualifications

• No experience required; a high school diploma or equivalent is encouraged.
• Strong interpersonal and communication skills, adaptability, and the ability to work independently and collaboratively.
• Ability to work a flexible retail schedule, including evenings, weekends, and holidays.
• Ability to stand and walk for extended periods, use computers and registers, and frequently lift or move up to 25 pounds.

Responsibilities

• Greet and engage customers with friendly, genuine service.
• Assist with Buy Online Pick-up in Store orders, easy returns, tourism information, and appointment bookings.
• Use technology proficiently and support merchandising and store operations.

Skills

Customer service

Interpersonal communication

Adaptability

Teamwork

Education

High school diploma

Tools

POS systems

Job description

Brobston Group seeks a Service Associate to create a smooth shopping experience by assisting customers and supporting the in-store service hub. You will help with pickup orders, returns, tourism information, and service appointments, ensuring friendly interactions and efficient operations.

The role emphasizes strong communication, flexibility in scheduling including evenings/weekends/holidays, and the ability to work with computers, registers, and store systems, contributing to a welcoming,