Seasonal Guest Experience & Service Associate

Brobston Group; McLean (VA); On-site; USD 29,000 - 36,000; Full time

Job summary

Brobston Group in McLean, VA is seeking a friendly in-store Customer Service Associate to assist customers and colleagues, ensuring a smooth retail experience.

You will greet customers, support Buy Online Pick-up in Store, handle returns, provide tourism information, and assist with service appointments, using store technology as needed.

This role emphasizes clear communication, teamwork, and the ability to work a flexible schedule, including evenings, weekends, and holidays.

Qualifications

• Strong interpersonal and communication skills.
• Resourceful, adaptable, and able to work independently and as part of a team.
• Ability to work a flexible retail schedule, including evenings, weekends, and holidays.
• Ability to stand and walk for extended periods and frequently lift or move up to 25 pounds.

Responsibilities

• Greet and engage customers with genuine, friendly interactions.
• Assist with Buy Online Pick-up in Store orders, simple returns, tourism information, and service appointments.
• Use store technology and participate in merchandising and operational activities.

Skills

Interpersonal skills

Communication skills

Education

High school diploma or equivalent

Job description

Brobston Group in McLean, VA is seeking a friendly in-store Customer Service Associate to assist customers and colleagues, ensuring a smooth retail experience.

You will greet customers, support Buy Online Pick-up in Store, handle returns, provide tourism information, and assist with service appointments, using store technology as needed.

This role emphasizes clear communication, teamwork, and the ability to work a flexible schedule, including evenings, weekends, and holidays.