Seasonal Service Associate - Stanford

Brobston Group; Palo Alto (CA); On-site; USD 25,000 - 33,000; Full time

Job summary

Brobston Group in Palo Alto seeks a friendly in-store customer service associate to help customers with purchases, pickups, returns, and store services. You will be an approachable resource, ensuring a smooth shopping experience and answering questions about local services.

The role requires excellent interpersonal and communication skills, the ability to work independently or with a team, and flexibility to cover evenings, weekends, and holidays. Prior experience is not required.

Qualifications

• High school diploma or equivalent encouraged; no experience required.
• Strong interpersonal and communication skills.
• Adaptable, resourceful, and able to work independently and as part of a team.
• Ability to work a flexible retail schedule, including evenings, weekends, and holidays.
• Ability to stand and walk for extended periods and frequently lift or move up to 25 pounds.

Responsibilities

• Greet and engage customers with genuine, friendly service.
• Assist with Buy Online Pick-up in Store orders and easy returns.
• Provide tourism information and facilitate appointments for in-store services.
• Use store technology and support merchandising and operational needs.

Skills

Interpersonal skills

Communication skills

Adaptable

Teamwork

Education

High school diploma

Job description

Summary

Provide friendly, efficient customer service as an in-store resource. Support a seamless shopping experience by assisting with pickup orders, returns, tourism information, and appointments for in-store services.

Responsibilities

• Greet and engage customers with genuine, friendly service.
• Assist with Buy Online Pick-up in Store orders and easy returns.
• Provide tourism information and facilitate appointments for in-store services.
• Use store technology and support merchandising and operational needs.

Requirements

• High school diploma or equivalent encouraged; no experience required.
• Strong interpersonal and communication skills.
• Adaptable, resourceful, and able to work independently and as part of a team.
• Ability to work a flexible retail schedule, including evenings, weekends, and holidays.
• Ability to stand and walk for extended periods and frequently lift or move up to 25 pounds.