Seasonal Sales & Service Specialist

Kirkland's, Inc.; Paynes (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

Kirkland's, Inc. in Texas is seeking a Sales Associate to deliver an exceptional shopping experience by following Kirkland’s Home customer service model and supporting daily store operations, merchandising, and guest engagement.

In this role you will greet customers, drive sales, assist with restocking, and maintain clean, organized floors; you will participate in promotions, learn loyalty programs, and work as part of a team to meet store goals while upholding Kirkland’s Home Values.

Qualifications

• Energetic, people- and results-oriented with a drive to succeed.
• Strong written and verbal communication skills.
• Ability to work weekends, holidays, and evenings.
• Flexible schedule to meet store needs.
• Ability to read and interpret company directives and manuals.
• Ability to work independently and in a team.
• Able to ascend/descend ladders to stock and hang banners.
• Frequently reposition to stock and stockroom shelves.
• Constant standing and walking to greet and assist customers.
• Frequent communication with customers in person, by email, and by phone.
• Ability to move merchandise up to 50+ pounds.
• Operate a POS system accurately.

Responsibilities

• Supports and values customer service in both in-store and online shopping experiences.
• Actively engages with customers, modeling exceptional selling behaviors.
• Greets customers with enthusiasm and a positive attitude.
• Proactively engages customers, reads cues and responds appropriately.
• Educates customers on loyalty programs, promotions, and merchandise to support the basket.
• Represents the brand by treating customers and coworkers professionally.
• Strives to meet or exceed goals related to company initiatives.
• Assists with receiving merchandise safely and efficiently.
• Maintains an organized sales floor and stockroom.
• Keeps merchandise presented and priced with accurate inventory.
• Upholds Kirkland’s Home Values in daily actions.
• Performs other duties as assigned.

Skills

Customer service

Sales

Communication

Teamwork

Tools

POS system

Job description

Kirkland's, Inc. in Texas is seeking a Sales Associate to deliver an exceptional shopping experience by following Kirkland’s Home customer service model and supporting daily store operations, merchandising, and guest engagement.

In this role you will greet customers, drive sales, assist with restocking, and maintain clean, organized floors; you will participate in promotions, learn loyalty programs, and work as part of a team to meet store goals while upholding Kirkland’s Home Values.