Seasonal Sales & Service Specialist

The Brand House Collective; Greenville (SC); On-site; USD 17,000 - 21,000; Full time

Job summary

Kirkland’s Home is seeking a Sales Associate to deliver an exceptional in-store experience, assist customers, process sales, stock shelves, and support floorsets under store leadership guidance.

This role emphasizes customer service, teamwork, and flexibility to work weekends and evenings; you will help educate customers on promotions, maintain merchandise presentation, and contribute to a positive shopping environment.

Qualifications

• Energetic, people and results oriented, competitive with a drive to succeed
• Ability to effectively communicate both written and verbally
• Ability to work weekends, holidays and evenings
• Ability to read and interpret company directives, handbook and manuals
• Ability to work a flexible schedule to meet the business needs of the store
• Ability to work independently as well as part of a team
• Must be able to ascend/descend a ladder to retrieve and stock products on the shelf or to hang overhead banners/product
• Frequently positions self to retrieve and stock products in the stock room and sales floor and to place merchandise in bags
• Must be able to constantly stand and move around the store for prolonged periods to greet and assist customers
• Must be able to frequently communicate with the customers in person, electronically, and telephonically
• Must be able to frequently move merchandise 50 pounds or more to and from the stock room to sales floor
• Must be able to operate a Point of Sale system, registers and hand held devices efficiently and accurately

Responsibilities

• Supports and values Customer Service in both the in store and online shopping experience
• Actively engages with all customers modeling exceptional selling behaviors
• Greets every customer with enthusiasm, maintains a positive, can do attitude at all times
• Proactively engages with customers, reads cues and responds appropriately
• Educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket
• Supports the company’s branding at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal
• Achieves or exceeds goals associated with company initiatives and programs.
• Assists in the process of the receipt of all merchandise in a safe, timely and efficient manner
• Assists in maintaining an efficient and organized salesfloor and stockroom
• Assists in maintaining merchandise presentation, pricing and the accuracy of inventory levels
• Champions and demonstrates a commitment to Kirkland’s Home Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit
• May perform other duties as necessary

Job description

Kirkland’s Home is seeking a Sales Associate to deliver an exceptional in-store experience, assist customers, process sales, stock shelves, and support floorsets under store leadership guidance.

This role emphasizes customer service, teamwork, and flexibility to work weekends and evenings; you will help educate customers on promotions, maintain merchandise presentation, and contribute to a positive shopping environment.