Seasonal Sales Part-Time Lead Associate

Metropolitan Transportation Authority (MTA); New York (NY); On-site; USD 22,000 - 30,000; Part time

Job summary

The Metropolitan Transportation Authority (MTA) is seeking a Seasonal Sales Associate Part-Time at the New York Transit Museum. You will provide friendly, professional sales support across museum stores, online platforms, and pop-up venues, with duties including cash handling, ticket and membership sales, and merchandise promotion.

Schedule is 21.5–30 hours per week with shifts evenings, weekends, and holidays; Saturday/Sunday availability is essential.

Qualifications

• Experience in retail or customer service settings.
• Ability to handle cash and operate POS systems.
• Strong communication and interpersonal skills.

Responsibilities

• Conduct sales, cash handling, and fiscal reconciliation.
• Be the face of the Museum and provide product information and program details.
• Assist in ticket and membership sales at the Museum booth or during events.
• Advise customers on store products and promotions; promote merchandise.
• Help with phone orders or online orders, including picking and packing.

Skills

Customer service

Cash handling

Merchandising

Multilingual

Communication

Education

High School Diploma

Job description

Description

JOB TITLE: Seasonal Sales Associate Part-Time (Contingent)

DEPT/DIV: Policy & External Relations

SUPERVISOR: Assistant Manager, Retail, NY Transit Museum

WORK LOCATION: New York Transit Museum

FULL/PART-TIME: Part-Time

HOURS OF WORK: 21.5– 30 hours/week (various shifts including holidays, weekends, and nights)

*MUST BE ABLE TO WORK SATURDAYS AND SUNDAYS*

HOURLY RATE: $18 per hour

DEADLINE: Until filled

Summary:

Founded in 1976, the New York Transit Museum is dedicated to telling and preserving the stories of mass transportation – extraordinary engineering feats, workers who labored in the tunnels over 100 years ago, communities that were drastically transformed, and the ever-evolving technology, design, and ridership of a system that runs 24 hours a day, every day of the year. Housed underground in an authentic 1936 subway station in downtown Brooklyn, the Transit Museum’s working platform level spans a full city block and is home to a rotating selection of 20 vintage subway and elevated cars dating back to 1904.

The New York Transit Museum offers a variety of NYC transit-related products that support the mission of the Museum. All sales go to support the programs and exhibitions at the New York Transit Museum. In addition, the Museum stores act as an MTA customer resource by selling MetroCards as well as offering maps, general travel, and MTA transit information to the public. We’re looking for Retail Associates to provide friendly and professional sales assistance and exceptional customer service at the three Museum stores, online, or at one of our pop‑up venues. More information about the Museum can be found at nytransitmuseum.org.

Responsibilities:

• Conduct normal retail operations such as sales, cash handling, and fiscal reconciliation.
• Serve as the face of the Museum and the MTA by being a resource on product information as well as information about Museum programs and exhibitions.
• Support Visitor Services by assisting in ticket sales and membership sales in the Museum admission booth.
• Be knowledgeable in both the book and gift merchandise and be able to advise customers and promote store products.
• Help with phone orders or online orders, including picking and packing, as needed.

• Assist in Inventory Management: track sales of merchandise and take cycle counts as needed.

• Move inventory from one location to another.
• Check in and price new merchandise receipts.
• Accurately conduct opening and closing procedures under the supervision of the store supervisor.
• Maintain the sales floor by straightening, organizing, cleaning, and restocking merchandise.
• Create and maintain merchandise displays.
• Support museum management by assisting in all Museum activities as necessary, and aid as necessary in special events, promotions, and related activities.

Knowledge, Skills, and Abilities:

• Professional appearance and a customer-friendly attitude are essential.
• Applicants should be honest, hardworking, outgoing, and amiable.
• Basic understanding of the MTA transportation system is preferred.
• A motivated, gracious, reliable, and responsive team player is essential.
• Cultivate a positive working relationship by appreciating and learning from fellow associates.
• Excellent oral and written communication skills.
• Ability to perform basic clerical functions with strong computer skills.
• Flexibility with work schedule (including nights, weekends, and holidays) is required.
• Multilingual candidates are encouraged to apply.
• Detail-oriented and creative.
• Must be able to climb a ladder and ability to lift and carry a minimum of 30 lbs.
• Must be able to stand for long periods of time.

Education and Experience:

• High School Diploma
• 1-3 years of retail experience preferred
• Previous experience in sales, cash handling, and customer service preferred.
• Visual Merchandising experience a plus

Other Information

May need to work outside of normal work hours (i.e., evenings and weekends)

Travel may be required to other MTA locations or other external sites.

According to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

Equal Employment Opportunity

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including those concerning veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.