Seasonal Sales Lead

The Royal Standard; Baton Rouge (LA); On-site; USD 17,000 - 23,000; Part time

Benefits offered by this job

Health insurance

Paid Time Off

Simple IRA plan with company match

Employee discount

Job summary

The Royal Standard in Baton Rouge, LA seeks a Seasonal Sales Lead (part-time) to deliver excellent customer service while maximizing sales. This role adds managerial duties and may serve as Manager on Duty in the Store Manager's absence.

Responsibilities include assisting with schedules, handling register transactions, merchandising, and supporting store operations during the October–January season.

Qualifications

• High School diploma or equivalent required.
• 1–2 years in retail leadership or key holder role required.
• Experience in managing soft lines, interiors, gifts, or accessories.

Responsibilities

• Initiate and develop customer relationships and resolve service issues.
• Operate register to tender sales, exchanges, refunds, transfers, etc.
• Reach or exceed store sales goals and motivate staff to do so.
• Follow and enforce store policies with customers and employees.
• Merchandise displays and signage to promote sales.
• Maintain inventory and store supplies; perform opening/closing duties.
• Process online orders and pickup orders; delegate tasks as needed.

Skills

Retail leadership

Customer service

Education

High School Diploma or equivalent

Tools

NetSuite POS

Job description

Position:Seasonal Sales Lead - Perkins Highland

Location: Baton Rouge, LA

Job Id:139

# of Openings:1

Summary:

The Seasonal Sales Lead specializes in delivering excellent customer service while maximizing sales/profitability. This individual is a Seasonal Sales (Retail) Associate with additional management responsibility. The Sales Lead promotes the sale of products to customers, ensures policies and procedures are followed, and acts as Manager on Duty in the absence of the Store Manager. Additionally, the Seasonal Sales Lead may be asked to do administrative tasks such as counting the register, helping make the store schedule, etc.

This position is a part-time, seasonal position that will be active between October – Mid-January. There is no guarantee of length of employment or continued employment after season ends

Essential functions:

• Initiating and developing customer relationships, and resolving customer service issues.
• Working a register to tender sales, make exchanges, refunds, transfers, etc.
• Reach or exceed store sales goals and motivating sales staff to reach or exceed store sales goals.
• Following and enforcing store policies with customers and employees.
• Merchandise displays, signage, to promote sales.
• Cleanliness and overall store appearance.
• Tags merchandise and double checks for errors or corrections.
• Maintaining inventory and store supply levels.
• Ensuring required store opening and closing duties are complete.
• Online order and pick up order processing
• Delegating daily tasks to associates and supervising associate activities while acting as the Manager on Duty.
• Communicating with and assisting the Store Manager with any and all operations of the store.
• Special projects as assigned.
• Ability to lift 35 lbs
• Ability to move up to 100 lbs
• Ability to lift/move up to 200 lbs with the assistance of another employee

Required education and experience:

• High School Degree or equivalent
• 1 to 2 years in retail sales leader or key holder position experience required.
• Experience in managing soft lines, interiors, gifts, or accessories.

Preferred education and experience:

• Ability to effectively communicate orally and in writing.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
• Ability to speak effectively with customers and employees. Speaks clearly and persuasively in positive and negative situations.
• Manages difficult customer situations, responds promptly to customer needs and solicits customer feedback to improve service. Excellent customer service skills.
• Ability to develop solutions to “new problems” and unforeseen issues; Identifies and resolves problems in a timely manner and gathers information.
• Adapts to changes in the work environment, manages competing demands and is able to deal with frequent changes, delays or unexpected events.
• Ability to perform basic computer functions and utilize computer system, NetSuite (point of sale software).
• Prioritizes and plans work activities and uses time efficiently; Ability to multi-task
• Proactively takes initiative in seeking opportunities for improvements and to provide support and assistance
• Excellent follow-through and follow-up
• Ability to work well within a team environment
• Maintains a professional appearance and attitude
• Consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance
• Ability to work Part Time status (20+ hours) including nights and weekends, occasional over time, and overnight assignments as required.
• Ability to travel as needed to trade shows and the corporate office in Baton Rouge, LA
• Accuracy and thoroughness and monitors own work to ensure quality.
• Ability to work special events (Tent Sales, Trunk Shows, Open House, etc.)

We love our employees and are excited to offer various benefits to those that work with us in a variety of capacities!

HEALTH

Medical & Prescription Drug Insurance
Dental & Vision Insurance
Life, Short-Term Disability, & Long-Term Disability

TIME OFF

Paid Time Off for full-time employees
Includes Vacation and Personal Days as well as Paid Holidays

FINANCIAL PLANNING

Simple IRA plan with company match

DISCOUNTS

Generous employee discount at The Royal Standard stores, website, & The Crown Bistro