Seasonal Sales & Guest Experience Associate

Macy's; Gurnee (IL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Merchandise discounts

401(k) match

Paid time off

Eight paid holidays

Health and wellness coverage

Learning and leadership development

Volunteer opportunities

Job summary

Macy's is seeking seasonal Retail Selling Colleagues to deliver standout holiday shopping experiences with warmth, product knowledge, and personalized recommendations. You’ll help customers on the floor and in fitting rooms, stay aligned with sales goals, and keep the space welcoming and organized.

Seasonal colleagues typically work 10–20 hours per week with hours driven by business needs and availability. Join Macy's to be part of a team that values guest service and teamwork.

Qualifications

• Genuine hospitality approach to help customers
• Willingness to meet daily sales goals and engage shoppers
• Ability to read and understand employment policies in English

Responsibilities

• Greet customers and build relationships with warmth and personal conversations
• Keep the sales floor clean, organized, and inviting for shoppers
• Review sales goals, stay informed on new arrivals and promotions, and engage customers with confidence
• Assist customers on the floor and in fitting rooms, and help process transactions as needed
• Support merchandising, pricing updates, and back-of-house tasks to ensure smooth store operations

Skills

Customer service

Communication

Teamwork

Sales

Tools

POS system

Handheld device

Cash register

Job description

Macy's is seeking seasonal Retail Selling Colleagues to deliver standout holiday shopping experiences with warmth, product knowledge, and personalized recommendations. You’ll help customers on the floor and in fitting rooms, stay aligned with sales goals, and keep the space welcoming and organized.

Seasonal colleagues typically work 10–20 hours per week with hours driven by business needs and availability. Join Macy's to be part of a team that values guest service and teamwork.