Seasonal Retail Sales & Guest Experience Associate

Macy's; Rancho Cucamonga (CA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

401(k) match

Paid time off + holidays

Job summary

Macy's seeks a Seasonal Retail Selling Colleague to deliver standout holiday shopping experiences with warmth, product knowledge, and personalized recommendations. You’ll help customers on the sales floor or in the fitting room, stay focused on selling goals, and contribute to a welcoming, organized store environment.

Hours are typically 10–20 per week, with scheduling based on business needs. You’ll be part of a team that values hospitality, teamwork, and ongoing learning, while promoting

Qualifications

• Flexible availability including days, evenings, weekends and holidays.
• Read and understand employment policies and safety rules/procedures in English.
• Meet daily sales goal challenges.
• Enjoy meeting people and sharing information.
• Resourceful and adaptable, works well in a team but can also work independently.
• Able to handle electronic devices and cash register systems.

Responsibilities

• Maintain a clean, organized, and inviting sales floor and fitting area.
• Greet customers, understand needs, and provide personalized product recommendations.
• Contribute to achieving sales targets through strong customer engagement and loyalty program promotion.
• Merchandise, process damages, and manage returns to vendors; update signs and pricing.
• Assist with merchandise moves and ensure the store space reflects current promotions.

Skills

Customer communication

Policy understanding

Sales goals

People engagement

Adaptability

Tech proficiency

Job description

Macy's seeks a Seasonal Retail Selling Colleague to deliver standout holiday shopping experiences with warmth, product knowledge, and personalized recommendations. You’ll help customers on the sales floor or in the fitting room, stay focused on selling goals, and contribute to a welcoming, organized store environment.

Hours are typically 10–20 per week, with scheduling based on business needs. You’ll be part of a team that values hospitality, teamwork, and ongoing learning, while promoting