Holiday Sales & Guest Experience Associate

Macy's; Natick (MA); On-site; USD 19,000 - 23,000; Part time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is seeking a Seasonal Retail Selling Colleague to deliver standout holiday shopping experiences with warmth and product knowledge. You’ll connect customers with the right items, support sales goals, and help maintain a welcoming store environment.

Join a team that values genuine hospitality, collaboration, and strong guest service. Flexible availability including weekends and holidays is required to support peak seasons.

Qualifications

• Must be able to communicate effectively with customers and coworkers.
• Ability to understand employment policies and safety rules in English.
• Flexibility to work days, evenings, weekends and holidays.

Responsibilities

• Provide friendly, personalized service and help customers find products.
• Meet daily sales goals through customer engagement and smart selling.
• Keep the sales floor clean, organized, and inviting.
• Assist with merchandising, pricing and returns as needed.
• Promote Macy's Loyalty program and add a positive, team-oriented experience.

Skills

Customer service

Cash handling

Communication

Tools

Cash register

Job description

Macy's is seeking a Seasonal Retail Selling Colleague to deliver standout holiday shopping experiences with warmth and product knowledge. You’ll connect customers with the right items, support sales goals, and help maintain a welcoming store environment.

Join a team that values genuine hospitality, collaboration, and strong guest service. Flexible availability including weekends and holidays is required to support peak seasons.