Seasonal Sales Associate - Lubbock, TX

James Avery Artisan Jewelry; Lubbock (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

James Avery Artisan Jewelry in Lubbock, TX seeks a friendly retail associate to greet guests, assist with merchandise selection, and complete sales with attention to detail. You will handle POS transactions, present jewelry, box gifts, and support store standards. Strong communication and organization are essential in a fast-paced environment.

Previous retail experience is preferred. This role is based at our Kingsgate Center location in Lubbock, with competitive pay and generous discounts

Qualifications

• Good communication skills.
• Good organizational skills and time management.
• Proven ability to coordinate multiple tasks simultaneously and manage frequent interruptions.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Strong problem-solving skills, and the ability to quickly learn new technology.
• Possess strong problem diagnosis skills and the ability to work effectively under pressure.
• Enthusiastic, willing to learn, and contributes to a positive team spirit.
• Previous retail sales or guest service experience.

Responsibilities

• Greet guests and assist with merchandise selection and purchase.
• Enter guest and sales data into POS and obtain signatures.
• Present jewelry to guests and manage stock placements when sale is completed.
• Repair, polish or solder jewelry.
• Provide knowledgeable service to guests on product information using in-store tools.
• Box and wrap sales for gift presentation.
• Achieve established individual KPI metrics.
• Assist Store Management in achieving store KPI metrics and in maintaining store presentation.
• Assist with daily housekeeping and attend required meetings.
• Demonstrate strong communication and organizational skills with attention to detail.

Job description

The main duties of this position are to greet and assist the guests in their selection and purchase of merchandise. Take the opportunity to make a difference, make a connection, and help fund your Holiday fun with competitive pay and generous discounts.

This opportunity is open at our Kingsgate Center location in Lubbock, TX.

What You Will Be Doing

• Demonstrate effective guest service skills and resolves guest issues effectively.
• Enter guest data and other sales data for guests into POS (sales, returns, special orders, engraving, repairs) completely and accurately and obtain proper signatures on guest sales.
• Present jewelry from stock/cases to guest and replace items in correct areas when sale is completed.
• Repair, polish or solder jewelry.
• Utilizes GUESTS program when interacting with guests on sales floor or phone and when handling guest owned jewelry.
• Provide knowledgeable service to guests on product information utilizing in-store tools/training.
• Box and wrap sales for gift presentation.
• Achieve established individual Key performance metrics.
• Assist Store Management in achieving store Key Performance Indicator Metrics.
• Assist Store Management in meeting company standards in overall store presentation.
• Assist with daily housekeeping and maintenance duties.
• Attend all required meetings.
• Consistently demonstrates strong written and verbal communication skills, a strong attention to detail and a high degree of organizational skills.
• Must be able to multitask in a fast-paced environment.

What You Will Need

• Good communication skills.
• Good organizational skills and time management.
• Proven ability to coordinate multiple tasks simultaneously and manage frequent interruptions.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Strong problem-solving skills, and the ability to quickly learn new technology.
• Possess strong problem diagnosis skills and the ability to work effectively under pressure.
• Enthusiastic, willing to learn, and contributes to a positive team spirit.

Preferred Qualifications

• Previous retail sales or guest service experience.