Seasonal Sales Associate – Kids’ Toys

Mattel, Inc.; Franklin (TN); On-site; USD 17,000 - 22,000; Part time

Job summary

American Girl Franklin is seeking a Sales Department Clerk to join our seasonal team as a Retail Associate. You will greet customers, share product knowledge and process transactions with a focus on delivering exceptional service.

Qualified candidates have a high school diploma or equivalent, sales experience in specialty retail, basic computer skills and POS experience. Flexibility to work days, nights and weekends is required.

Qualifications

• High school degree or equivalent, preferred.
• Sales experience in the specialty retail or service industry, preferred.
• Must possess basic computer skills; some experience using a POS System, preferable.
• Experience working with children, preferred.
• Must be willing to work a flexible retail schedule, including days, nights and weekends.

Responsibilities

• Approach, acknowledge and assist customers promptly; handle multiple customers effectively.
• Assess and meet customer merchandise and service needs by sharing product knowledge, answering questions and directing customers to merchandise, suggestive upselling, and awareness of product availability.
• Share information on store events, promotions and activities with customers.
• Promptly and accurately process all point-of-sale transactions.
• Help resolve customer problems and make suggestions/share product knowledge to turn returns into exchanges.
• Communicate merchandise and service needs to management on timely basis.
• Provide assistance to accomplish team and company goals.

Skills

Sales experience

Basic computer skills

POS system experience

Customer service

Experience with children

Education

High school diploma or equivalent

Tools

POS system

Job description

American Girl Franklin is seeking a Sales Department Clerk to join our seasonal team as a Retail Associate. You will greet customers, share product knowledge and process transactions with a focus on delivering exceptional service.

Qualified candidates have a high school diploma or equivalent, sales experience in specialty retail, basic computer skills and POS experience. Flexibility to work days, nights and weekends is required.