Seasonal Retail Sales Associate — Kids' Toys

Mattel, Inc.and Subsidiaries; Franklin (TN); On-site; USD 21,000 - 23,000; Part time

Job summary

American Girl Retail in Franklin, Tennessee seeks a dynamic Sales Department Clerk for a seasonal part-time role. The position focuses on delivering prompt, friendly sales assistance and knowledge about products to families and children in a customer-driven environment.

Ideal candidates have high school education, retail or service experience, and basic computer/POS skills. Flexible scheduling including weekends is required; Mattel’s values guide operations and customer care.

Qualifications

• High school degree or equivalent, preferred.
• Sales experience in the specialty retail or service industry, preferred.
• Must possess basic computer skills; some experience using a POS System, preferable.
• Experience working with children, preferred.

Responsibilities

• Approach, acknowledge and assist customers promptly; handle multiple customers effectively.
• Assess and meet customer merchandise and service needs by sharing product knowledge, answering questions and directing customers to merchandise, suggestive upselling, and awareness of product availability.
• Share information on store events, promotions and activities with customers.
• Promptly and accurately process all point-of-sale transactions.
• Help resolve customer problems and make suggestions/share product knowledge to turn returns into exchanges.
• Communicate merchandise and service needs to management on timely basis.
• Provide assistance to accomplish team and company goals.

Skills

Sales experience

Basic computer skills

POS system experience

Interpersonal skills

Education

High school diploma or equivalent

Tools

POS System

Job description

American Girl Retail in Franklin, Tennessee seeks a dynamic Sales Department Clerk for a seasonal part-time role. The position focuses on delivering prompt, friendly sales assistance and knowledge about products to families and children in a customer-driven environment.

Ideal candidates have high school education, retail or service experience, and basic computer/POS skills. Flexible scheduling including weekends is required; Mattel’s values guide operations and customer care.