Seasonal Sales Associate — Toy Boutique (Flexible Schedule)

Mattel; McLean (VA); On-site; USD 33,000 - 38,000; Part time

Job summary

American Girl, a Mattel subsidiary, is seeking Seasonal Sales Department Associates for the McLean, VA area (Washington, DC retail store). This year-round, part-time position requires a flexible schedule including days, nights and weekends and a strong focus on customer service.

The role emphasizes prompt customer engagement, product knowledge sharing, and capable handling of POS transactions while supporting store events and promotions.

Qualifications

• Sales experience in the specialty retail or service industry, preferred.
• Must possess basic computer skills; some experience using a POS System, preferable.
• Experience working with children, preferred.
• Must be willing to work a flexible retail schedule, including days, nights and weekends.

Responsibilities

• Approach, acknowledge and assist customers promptly; handle multiple customers effectively.
• Assess and meet customer merchandise and service needs by sharing product knowledge, answering questions and directing customers to merchandise, suggestive upselling, and awareness of product availability.
• Share information on store events, promotions and activities with customers.
• Promptly and accurately process all point-of-sale transactions.
• Help resolve customer problems and make suggestions/share product knowledge to turn returns into exchanges.
• Communicate merchandise and service needs to management on timely basis.
• Provide assistance to accomplish team and company goals.

Skills

Sales experience

Customer service

Flexible schedule

Experience with children

Tools

POS System

Job description

American Girl, a Mattel subsidiary, is seeking Seasonal Sales Department Associates for the McLean, VA area (Washington, DC retail store). This year-round, part-time position requires a flexible schedule including days, nights and weekends and a strong focus on customer service.

The role emphasizes prompt customer engagement, product knowledge sharing, and capable handling of POS transactions while supporting store events and promotions.