Seasonal Sales Associate - Edinburg, TX

James Avery Artisan Jewelry; Edinburg (TX); On-site; USD 26,000 - 32,000; Full time

Job summary

James Avery Artisan Jewelry in Edinburg, TX is seeking a friendly retail associate to greet guests, present jewelry, process sales on the POS system, and ensure accurate transactions.

You will support store presentation, assist with housekeeping and general maintenance, attend meetings, and help management achieve KPI targets while delivering outstanding guest service and a positive team experience.

Qualifications

• Clear communication and guest service orientation.
• Strong organization and time management.
• Ability to coordinate multiple tasks with interruptions.
• Ability to interpret written or verbal instructions.
• Good problem-solving and quick learning of new tech.
• Ability to work under pressure with composure.
• Enthusiastic, willing to learn, team player.

Responsibilities

• Greet guests and assist with selection and purchase of merchandise.
• Enter guest data and sales data into POS accurately and obtain signatures.
• Present jewelry from stock and replace items after sale.
• Repair, polish or solder jewelry as needed.
• Use GUESTS program for sales floor interactions and jewelry handling.
• Provide product information using in-store tools and training.
• Box and wrap items for gift presentation.
• Aim for personal KPI targets and support store KPIs.
• Assist management with store KPI goals and standards for presentation.
• Support daily housekeeping and maintenance duties.
• Attend required meetings and maintain strong communication.
• Maintain high attention to detail and organization, multitask in a fast-paced environment.

Skills

Good communication

Organizational skills

Multitasking

Common sense/Instructions

Problem-solving

Under pressure

Team spirit

Job description

The main duties of this position are to greet and assist the guests in their selection and purchase of merchandise. Take the opportunity to make a difference, make a connection, and help fund your Holiday fun with competitive pay and generous discounts. This opportunity is open at our Shoppes at Rio Grand Valley location in Edinburg, TX.

What You Will Be Doing

• Demonstrate effective guest service skills and resolves guest issues effectively.
• Enter guest data and other sales data for guests into POS (sales, returns, special orders, engraving, repairs) completely and accurately and obtain proper signatures on guest sales.
• Present jewelry from stock/cases to guest and replace items in correct areas when sale is completed.
• Repair, polish or solder jewelry.
• Utilizes GUESTS program when interacting with guests on sales floor or phone and when handling guest owned jewelry.
• Provide knowledgeable service to guests on product information utilizing in-store tools/training.
• Box and wrap sales for gift presentation.
• Achieve established individual Key performance metrics.
• Assist Store Management in achieving store Key Performance Indicator Metrics.
• Assist Store Management in meeting company standards in overall store presentation.
• Assist with daily housekeeping and maintenance duties.
• Attend all required meetings.
• Consistently demonstrates strong written and verbal communication skills, a strong attention to detail and a high degree of organizational skills.
• Must be able to multitask in a fast-paced environment.

What You Will Need

• Good communication skills.
• Good organizational skills and time management.
• Proven ability to coordinate multiple tasks simultaneously and manage frequent interruptions.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Strong problem-solving skills, and the ability to quickly learn new technology.
• Possess strong problem diagnosis skills and the ability to work effectively under pressure.
• Enthusiastic, willing to learn, and contributes to a positive team spirit.

Preferred Qualifications

• Previous retail sales or guest service experience.