Seasonal Room Service Attendant

Noble House Hotels & Resorts; Pacific City (OR); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Room Service Attendant to provide exceptional service at a coastal lodge. This role offers a unique opportunity to engage with guests, delivering delicious meals and drinks while ensuring their comfort and satisfaction. The ideal candidate will possess a passion for hospitality, demonstrating excellent customer service skills and the ability to work collaboratively with a dynamic team. Join a vibrant workplace that values individuality and fosters a supportive environment where you can thrive and grow in your career.

Benefits

Onsite parking

Complimentary shift meal

Qualifications

• Prior experience in food service, preferably fine dining.
• Ability to lift up to 50 pounds and stand for long periods.

Responsibilities

• Deliver food and beverage orders to guest rooms.
• Interact with guests to create memorable experiences.
• Maintain cleanliness and compliance with policies.

Skills

Customer Service Skills

Food Service Experience

Team Collaboration

POS Operation

Education

Food Handler’s Card

O.L.C.C. Permit

Job description

Description

Meridian Restaurant and Bar is located inside the Headlands Coastal Lodge and Spa. We are a medium sized restaurant, focused on innovative northwest coastal cuisine with all the warmth and genuineness that Oregon is famous for. Expand your skills as you take in the ever-changing view of the Oregon Coast, and serve guests from around the world, no two days are ever the same.

OUR CULTURE | Individual Distinction, Collective Soul

The Noble House Hotels & Resorts philosophy emphasizes "location, distinction, and soul." Our properties are not a "one-size-fits-all." And neither are our team members. What makes us unique lies within our team. We are a group of individuals that share a passion for hospitality. We let our personalities shine, and we like to have fun.

A day in the life...

As a Room Service Attendant, you will be providing Headlands Coastal Lodge guests, the extraordinary coastal experience of being able to enjoy Meridian’s food and drinks in the comfort of their rooms or cottages. Directly interacting with customers to help create memorable experiences. Working with servers, bartenders, and the management team to help meet the needs of all our guests.

Key Accountabilities:

• Receive food and beverage orders while making recommendations from knowledge of the Meridian menu.
• Participates in the assembly of trays to meet guests’ requests. Deliver food and beverage orders.
• Delivers trays to guest rooms in a timely manner.
• Properly handle billing, gratuities, and other financial matters related to each guest.
• Maintain assigned and specific side work to ensure dining room cleanliness.
• Interact with guests in a friendly and efficient manner.
• Operate the POS for order placement and receipt of payment.
• Perform all opening and closing duties as assigned.
• Ensure meeting all compliance with Headlands and Meridian Policies, and the Health Department and OLCC Laws.
• Perform other duties as requested and instructed by the restaurant manager
• Work and act as a team player in all interactions with the Headland's Employees.

Requirements

You own this if you have…

• Must have prior food service experience, preferably in a fine dining establishment.
• Obtain a Food Handler’s Card and O.L.C.C. Permit.
• Must have professional appearance and excellent customer service skills.
• Speak, read, write, and understand the primary language of the work location.
• Must be able to stand for long periods of time, stoop, bend, and lift to 50 pounds.
• Must have professional appearance and excellent customer service skills.
• Develop and maintain collaborative and respectful working relationships with team members and others.

We’ve got you covered…

Our team members are our most important asset and that’s reflected in our benefits. We are proud to offer a variety of benefits to support employees and their families, including:

• Onsite parking
• Complimentary shift meal

Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.