Seasonal Retail Staff Member

Tree House Brewing Company; Charlton (MA); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Employee Credit Benefit

Product Discounts

Free drafts for family

Sick time

401k matching

Wellness reimbursement

Pet insurance

Birthday Paid Day Off

Job summary

Tree House Brewing Company in Charlton, MA is seeking a Seasonal Retail Staff Member for the 2026 holiday season. The role requires consistent weekend availability and some weekday/night shifts during Thanksgiving and Christmas.

Starting pay is $20/hour, untipped, with eligibility for bonus and perks. Responsibilities include delivering excellent customer service, handling sales and checkout, restocking, and assisting guests with questions.

Qualifications

• Experience in a fast-paced retail environment.
• Strong communication and customer service skills.
• Ability to handle cash register operations and POS transactions.

Responsibilities

• Deliver exceptional customer service during guest interactions.
• Assist with sales, checkout operations, and order fulfillment; receive and deliver orders.
• Restock and organize merchandise; assist with inventory counts.
• Greet guests and answer questions about visits.
• Maintain a clean facility and proper disposal of trash.
• Flexible to handle other retail tasks as needed.

Skills

Customer service

Communication

Cash handling

Multitasking

Reliability

Teamwork

Job description

The Seasonal Retail Staff Member will work closely with our Taproom General Manager, Hospitality Manager, Assistant Hospitality Managers and the rest of our exceptional team to help make the Tree House experience the best experience the industry has to offer for the 2026 holiday season. This opportunity promises an invigorating and exciting environment where good work is done so we always look for flexibility and a sense of humor in addition to other valuable traits like intent, hard work, and good communication skills.

This position is Seasonal ending January 1, 2027, based in Charlton, MA, and requires consistent weekend availability throughout the holiday season. This includes two out of the three weekend days (Fri, Sat, Sun) and weekdays/nights during the weeks of Thanksgiving and Christmas.

The starting base rate for this position is $20/hour, untipped. Compensation is only one component of the total rewards package, as this role is eligible for participation in the company bonus program and a robust perks package.

As a Seasonal Retail Staff Member, you will be responsible for the following:

• Delivering exceptional customer service throughout all interactions with guests at Tree House
• Can sales, checkout operation and order fulfillment; receiving orders, packing orders and delivering finished orders to the guest
• Can loading and restocking, for replenishment of can table
• Greeting guests and assisting them with any questions regarding their visit at Tree House
• Cash register responsibilities
• Organizing and assisting with merchandise, including inventory counts
• Keeping all aspects of the facility clean, including collecting and washing glassware and removing and properly disposing of trash both inside and outside the facility.
• Other retail related tasks as needed

Perks and Benefits!

• $150 Employee Credit Benefit to be used on Beer, Merch or other products. Discount of 50% on most products for personal use. Free drafts for yourself and your immediate family
• 40 hours of sick time per year at an accrued rate of 1 hour for every 30 hours worked
• 401k with company match and immediate vesting
• EAP (Employee Assistance Program)
• Birthday Paid Day Off
• Wellness reimbursement
• Pet Insurance available at discounted group rate
• Relevant experience in a fast-paced retail environment
• Refined and educated beer palate
• Impeccable communication and customer service skills
• You are self-motivated and able to work autonomously, with a focused and hardworking attitude
• A quick learner who is able to work with minimal or no supervision
• Ability to multitask and work coolly and professionally in time sensitive situations
• Ability to troubleshoot issues and/or pivot plans quickly in order to coordinate corrective actions needed
• Demonstrated meticulous attention to detail in processing payments
• Able to push, pull, bend, and lift up to 50lbs consistently and be on your feet standing/walking for the majority of your shift
• Flexible schedule and a willingness to work nights and weekends as needed to ensure coverage and that retail needs are met

At Tree House, we work as a team and we work very hard. . with purpose and intent. We do not cut corners and we do not take the easy route. We encourage dissent, critical thinking, and an ongoing desire to improve. Our goal is to make the best beverages in the world and to serve them in the most friendly and memorable environment possible - that is our obsession, and that is what drives us to do what we do.

Tree House Brewing is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We welcome all applicants who believe they meet the minimum requirements of available positions, with or without reasonable accommodation, to apply.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Tree House Brewing Company’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.