Seasonal Retail Staff Member

Tree House Brewing Company; Sandwich (MA); On-site; USD 22,730 - 32,373; Part time

Benefits offered by this job

Wellness reimbursement

EAP (Employee Assistance Program)

Birthday Paid Day Off

401k with company match

Paid volunteer hours

Pet Insurance at discounted rate

Complimentary nutrition consultations

Annual Employee Benefit Card

50% discount on all products

Free drafts and crew cans

Job summary

A leading craft brewery in Sandwich, MA is looking for a part-time Retail Staff Member for the 2026 Summer season. The role involves providing exceptional customer service, educating guests about the brand, and maintaining a welcoming environment. Applicants should have relevant retail experience and excellent communication skills. This position offers $20/hour plus tips, a roster of exciting benefits including discounts, and a supportive team environment focused on quality and customer experience.

Qualifications

• Experience in a fast-paced retail environment required.
• TIPS certification preferred for bartending.
• Self-motivated and able to work with minimal supervision.

Responsibilities

• Provide exceptional customer service and educate on products.
• Perform can packing, sales, and checkout operations.
• Maintain a clean and friendly atmosphere.

Skills

Customer service

Communication skills

Beer knowledge

Ability to multitask

Job description

This position is based at our Sandwich, MA location and will be for the 2026 Summer season. This position is part‑time, requiring a minimum of three shifts per week and Saturday availability.

The Retail Staff Member will work closely with our Hospitality Manager, Assistant Managers and the rest of our exceptional team to help make the Tree House experience the best experience the industry has to offer. This opportunity promises an invigorating and exciting environment where good work is done so we always look for flexibility and a sense of humor in addition to other valuable traits like intent, hard work, and good communication skills.

As a Retail Staff Member, you will be responsible for the following:

• Providing a welcoming, educated experience for all guests, delivering exceptional customer service throughout all interactions, and representing the Tree House brand to the general public with enthusiasm and a helpful attitude
• Educating our customers on the history of Tree House, our philosophy, and our beer
• Can packing, can sales, and checkout operation
• Speedy and accurate draft pours with great care for the product
• Flavor profile assessment and the ability to guide customers through their decision‑making process with ease and efficiency.
• Assuring clean facilities
• Organizing and assisting with merchandise inventory including log record keeping
• Tirelessly working to maintain the friendly and welcoming atmosphere at Tree House
• Many other retail related tasks as needed

Applicant Requirements:

• Relevant experience in a fast‑paced retail environment
• Refined and educated beer palate
• Impeccable communication and customer service skills
• Bartending Experience with TIPS certification strongly preferred
• Able to push, pull, bend, and lift up to 50lbs consistently and be on your feet standing/walking for the majority of your shift
• You are self‑motivated and able to work autonomously, with a focused and hardworking attitude
• A quick learner who is able to work with minimal or no supervision
• Ability to multitask, professionally, in time sensitive situations
• Ability to troubleshoot issues and/or pivot plans quickly in order to coordinate corrective actions needed
• Demonstrated meticulous attention to detail in processing payments
• Understanding and knowledge of the needs of artisan product consumers / broad craft beer knowledge & passion
• Desire to learn about the history of Tree House, our vision, and our beer; longstanding knowledge of Tree House's history and beer archive is a plus
• Flexible schedule and a willingness to work nights and weekends as needed to ensure coverage and that retail needs are met

Benefits and Perks!

• Wellness reimbursement
• EAP (Employee Assistance Program)
• Birthday Paid Day Off
• 40 hours of sick time per year at an accrued rate of 1 hour for every 30 hours worked
• 401k with company match, 100% vested starting at enrollment
• Paid volunteer hours
• Pet Insurance available at discounted group rate
• Complimentary nutrition consultations
• Annual Employee Benefit Card: preloaded $150 credit for Beer, Merch or other products
• Discount of 50% on all products for personal use
• 2 free drafts and 2 free crew cans per shift
• 2 free drafts per guest for your immediate family when visiting
• 2 items per year embroidery benefit

We look for flexibility in scheduling, with availability during peak business hours including evenings and weekends.

This position is part‑time and pays $20/hour + tips. Base salary is only one component of the total compensation package, as this role is eligible for participation in the company bonus program and a robust benefit and perk package.

At Tree House, we work as a team and we work very hard. . with purpose and intent. We do not cut corners and we do not take the easy route. We encourage dissent, critical thinking, and an ongoing desire to improve. Our goal is to make the best beverages in the world and to serve them in the most friendly and memorable environment possible - that is our obsession, and that is what drives us to do what we do.

Tree House Brewing is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We welcome all applicants who believe they meet the minimum requirements of available positions, with or without reasonable accommodation, to apply.