Seasonal Retail Specialist: Fast, Friendly Service

Kohl's; Bakersfield (CA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Work life balance benefits

Health & Wellness programs

Savings & Retirement benefits

Insurance programs

Life events support

Job summary

Kohl’s is seeking a Customer Service Associate to deliver fast, friendly checkout experience and assist customers with products and services at the point of sale. You’ll handle registers, scanning, bagging, and various payment methods while upholding Kohl’s standards.

This role emphasizes greeting customers, offering help, and meeting personal goals like loyalty sign-ups. Flexibility for shifts including days, nights, weekends and holidays is required.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment.
• Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service.
• Meet or exceed individual goals (e.g., credit, loyalty).
• Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices.
• Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl’s brand standards.
• Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies).

Skills

Customer service

Communication

Flexible availability

16+ eligibility

Job description

Kohl’s is seeking a Customer Service Associate to deliver fast, friendly checkout experience and assist customers with products and services at the point of sale. You’ll handle registers, scanning, bagging, and various payment methods while upholding Kohl’s standards.

This role emphasizes greeting customers, offering help, and meeting personal goals like loyalty sign-ups. Flexibility for shifts including days, nights, weekends and holidays is required.