Seasonal Retail Specialist: Fast, Friendly Service

Kohl's; Sonora (CA); On-site; USD 23,000 - 33,000; Full time

Job summary

Kohl's is hiring for a customer-focused associate to deliver fast, friendly service at the point of sale and in customer service processes. You will greet customers, assist with products, operate the cash register, and help ensure accurate inventory and smooth service workflows.

The role emphasizes meeting goals, supporting training of new hires, and maintaining Kohl’s brand standards across daily operations, including varied shifts and weekend availability.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal and written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Greet customers, assist with products and services, operate a cash register, scan items, bag merchandise, and handle payments.
• Deliver accurate and courteous service per company standards at point of sale and service areas.
• Aim to meet or exceed individual goals (credit, loyalty).
• Support inventory accuracy through POS and merchandise disposition practices.
• Help train new hires on service processes and POS procedures.
• Participate in daily service processes (register balancing, cash handling, replenishment).
• Act with integrity and foster teamwork in an inclusive culture.
• Follow company policies, safety guidelines and directions from supervisors.
• Maintain customer service mindset and promptly resolve issues.
• Balance multiple tasks within set timeframes.

Skills

Customer service

Communication

No retail experience required

Age 16+

Flexibility

Job description

Kohl's is hiring for a customer-focused associate to deliver fast, friendly service at the point of sale and in customer service processes. You will greet customers, assist with products, operate the cash register, and help ensure accurate inventory and smooth service workflows.

The role emphasizes meeting goals, supporting training of new hires, and maintaining Kohl’s brand standards across daily operations, including varied shifts and weekend availability.