Seasonal Retail Service Associate - Fast Checkout & Help

Michaels; Braintree (MA); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Employee discounts

401(k) match

Medical, dental, vision coverage

Tuition assistance

Job summary

Michaels is seeking a Store Associate for the BOS-BR AINTREE location who will deliver friendly customer service and assist shoppers in finding products. You will ensure fast checkout, process cash handling to standards, and participate in unloading trucks and stocking to keep the store well merchandised.

The role involves engaging customers with the Rewards program, supporting BOPIS/SFS processes, and adhering to SOPs while upholding Michaels’ brand promises.

Qualifications

• Retail or customer service experience preferred.
• Able to stand for long periods and move around the store.
• Ability to lift up to 50 lbs and perform stocking duties.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide fast and friendly checkout experience; perform cash handling to standards.
• Promote Rewards program and Private Label Credit Cards and enroll customers.
• Educate customers on VOC survey.
• Assist with Buy Online Pick Up In Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unload, stocking, and planogram processes.
• Complete merchandise recovery and store recovery to stay in-stock.
• Support Store In Stock Optimization and AD sets as assigned.
• Assist shrink and safety programs; follow SOPs and company policies.
• Interact professionally with customers and team members; uphold company values.
• Cross trained in Custom Framing selling and production.

Skills

Customer service

Cash handling

Sales skills

Teamwork

Tools

POS system

Job description

Michaels is seeking a Store Associate for the BOS-BR AINTREE location who will deliver friendly customer service and assist shoppers in finding products. You will ensure fast checkout, process cash handling to standards, and participate in unloading trucks and stocking to keep the store well merchandised.

The role involves engaging customers with the Rewards program, supporting BOPIS/SFS processes, and adhering to SOPs while upholding Michaels’ brand promises.