Seasonal Retail Sales Pro: Customer-Centric & Merchandising

Macy's, Inc.; Manhasset (NY); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Mental health counseling

Legal/financial advice

Job summary

M Macy's, Inc. in New York is seeking a Vendor Paid Merchandise Selling Support Colleague who assists customers with product selection, maintains selling floor standards, and serves as a product expert for the vendor funding them.

The role emphasizes a memorable customer experience in a neat, organized environment. Full-time colleagues are typically scheduled for 30+ hours per week; benefits include health coverage, a 401(k) match, paid time off, eight holidays, and opportunities for learning

Qualifications

• No specific educational accomplishments are necessary.

Responsibilities

• Make the customer the top priority.
• Leverage product knowledge to increase sales by educating and assisting the customer in making the best choice.
• Assist with maintaining and recovering the selling floor, ensuring all sizes, colors and styles are available.
• Ensure appropriate selling floor presentation by promoting events and merchandise assortments.
• Ensure fitting rooms are customer-ready by promptly clearing brand-specific merchandise and returning it to the appropriate area on the selling floor.
• Exhibit friendly and helpful customer experience expectations.
• Drive and exceed department goals by executing Macy's initiatives to actively drive the business.
• Maintain communication with vendors, Customer Experience Managers, Omni Operations Managers and Style Merchandise Managers for support on driving sales and event promotions.
• Adhere to all safety and security policies and procedures
• Complete other customer-facing tasks as needed
• Regular, dependable attendance and punctuality
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

Job description

M Macy's, Inc. in New York is seeking a Vendor Paid Merchandise Selling Support Colleague who assists customers with product selection, maintains selling floor standards, and serves as a product expert for the vendor funding them.

The role emphasizes a memorable customer experience in a neat, organized environment. Full-time colleagues are typically scheduled for 30+ hours per week; benefits include health coverage, a 401(k) match, paid time off, eight holidays, and opportunities for learning