Seasonal Retail Sales & Customer Experience Pro

Macy's, Inc.; Troy (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's, Inc. is hiring for a Vendor Paid Merchandise Selling Support Colleague. You will act as a product expert for the vendor and help customers choose items, maintain selling floor standards, and present merchandise attractively.

The role emphasizes delivering a memorable customer experience in a dynamic retail setting. The position requires excellent customer service, merchandising skills, and the ability to work collaboratively with managers, vendors, and teammates.

Qualifications

• Exceptional customer service skills with a friendly attitude.
• Strong merchandising skills to maintain appealing presentations.
• Ability to communicate clearly with customers, peers and management.
• Basic math functions and calculator proficiency.
• Ability to work independently with minimal supervision.
• Ability to multitask in a fast-paced retail environment.
• Team player with collaborative approach and reliability.
• Flexible availability including weekends and holidays.

Responsibilities

• Put customers first and deliver a memorable shopping experience.
• Use product knowledge to educate customers and drive sales.
• Maintain and recover selling floor with complete assortment.
• Promote events and merchandise presentations on the floor.
• Ensure fitting rooms are ready and merchandise is organized.
• Support achievement of department goals and Macy's initiatives.
• Communicate with vendors and managers for sales support.
• Adhere to safety policies and perform other tasks as needed.
• Maintain dependable attendance and punctuality.
• Foster an inclusive, respectful environment with colleagues and customers.

Skills

Customer service

Merchandising

Communication

Numeracy

Multitasking

Teamwork

Dependability

Flexible scheduling

Tools

Calculator

Job description

Macy's, Inc. is hiring for a Vendor Paid Merchandise Selling Support Colleague. You will act as a product expert for the vendor and help customers choose items, maintain selling floor standards, and present merchandise attractively.

The role emphasizes delivering a memorable customer experience in a dynamic retail setting. The position requires excellent customer service, merchandising skills, and the ability to work collaboratively with managers, vendors, and teammates.