Seasonal Retail Product Expert & Sales Support

Macy's; San Jose (CA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program with legal

Job summary

Macy's is hiring a Vendor Paid Merchandise Selling Support Colleague to assist customers with product selection and maintain selling floor standards. You will act as a product expert for a partner vendor and support customer-readiness through a neat, organized environment.

Full-time schedule typically means 30+ hours per week, with benefits including health coverage, PTO and paid holidays. You will collaborate with store colleagues, managers and vendors to drive sales and ensure delightful

Qualifications

• Exceptional customer service skills
• Strong merchandising skills
• Ability to effectively communicate with customers and management
• Basic math functions and calculator use
• Able to work independently with minimal supervision
• Must be able to multitask in a fast paced environment
• Flexible with scheduling including retail hours

Responsibilities

• Make the customer the top priority
• Leverage product knowledge to increase sales by educating and assisting the customer in making the best choice
• Assist with maintaining and recovering the selling floor, ensuring all sizes, colors and styles are available
• Ensure appropriate selling floor presentation by promoting events and merchandise assortments
• Ensure fitting rooms are customer-ready by promptly clearing brand-specific merchandise and returning it to the appropriate area on the selling floor
• Exhibit friendly and helpful customer experience expectations
• Drive and exceed department goals by executing Macy's initiatives to actively drive the business
• Maintain communication with vendors and managers for support on driving sales and event promotions
• Adhere to all safety and security policies and procedures
• Complete other customer-facing tasks as needed
• Regular attendance and punctuality
• Foster an environment of acceptance and respect with colleagues, customers, and communities

Skills

Exceptional customer service

Merchandising skills

Strong communication

Basic math

Multitasking

Teamwork

Independent work

Positive attitude

Calculator usage

Tools

Calculator

Job description

Macy's is hiring a Vendor Paid Merchandise Selling Support Colleague to assist customers with product selection and maintain selling floor standards. You will act as a product expert for a partner vendor and support customer-readiness through a neat, organized environment.

Full-time schedule typically means 30+ hours per week, with benefits including health coverage, PTO and paid holidays. You will collaborate with store colleagues, managers and vendors to drive sales and ensure delightful