Seasonal Retail Sales & Customer Service Pro

Kohl's; The Crossings (FL); On-site; USD 23,000 - 33,000; Full time

Job summary

Kohl’s is seeking a customer-focused associate to support point-of-sale and customer service activities. You will greet customers, handle transactions, and drive a positive shopping experience while following company standards.

You will contribute to inventory accuracy, support new hire training, and participate in daily service processes, ensuring fast, courteous service across all interactions.

Qualifications

• Excellent customer service and ability to multi-task with attention to detail.
• Verbal and written communication skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability including days, nights, weekends and holidays.

Responsibilities

• Greet customers, assist with products, operate a cash register, scan items, bag merchandise and process payments.
• Provide courteous, fast and efficient service by following POS standards.
• Aim to meet or exceed individual goals (e.g., credit, loyalty).
• Support inventory accuracy through POS and merchandise disposition practices.
• Assist in training new hires on service processes and Kohl’s brand standards.
• Participate in daily service tasks such as register balancing and restocking.

Skills

Customer service

Communication

Flexible availability

Age 16+

Retail experience preferred

Job description

Kohl’s is seeking a customer-focused associate to support point-of-sale and customer service activities. You will greet customers, handle transactions, and drive a positive shopping experience while following company standards.

You will contribute to inventory accuracy, support new hire training, and participate in daily service processes, ensuring fast, courteous service across all interactions.