Vendor-Paid Merchandising & Customer Experience Specialist

Macy's, Inc.; Honolulu (HI); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program with mind/

Job summary

Macy's Inc. is hiring a Vendor Paid Merchandise Selling Support Colleague to assist customers, maintain selling floor standards, and support vendor initiatives. This full-time role emphasizes product expertise and delivering a memorable shopping experience.

You will contribute to a neat, organized store environment, uphold brand standards, and collaborate with colleagues and vendor partners to drive sales and events. A positive attitude and strong teamwork are essential.

Qualifications

• Exceptional customer service skills.
• Strong merchandising skills.
• Able to communicate clearly with customers, peers and management.
• Basic math functions (addition, subtraction, multiplication, division).
• Ability to work independently with minimal supervision.
• Capable of multitasking in a fast-paced environment.
• Able to collaborate as part of a team.
• Demonstrates an energetic and positive attitude.
• Shows vision and creativity.

Responsibilities

• Make the customer the top priority.
• Use product knowledge to educate and assist customers in choosing the best options.
• Maintain and recover the selling floor ensuring all sizes, colors and styles are available.
• Promote events and merchandise assortments to ensure appealing selling floors.
• Keep fitting rooms customer-ready and return brand merchandise to the floor promptly.
• Deliver a friendly and helpful customer experience and meet department goals.
• Coordinate with vendors and managers to drive sales and promotions.
• Follow safety and security policies and complete other tasks as needed.

Skills

Customer service

Merchandising

Communication

Math skills

Independent work

Multitasking

Teamwork

Positive attitude

Creativity

Job description

Macy's Inc. is hiring a Vendor Paid Merchandise Selling Support Colleague to assist customers, maintain selling floor standards, and support vendor initiatives. This full-time role emphasizes product expertise and delivering a memorable shopping experience.

You will contribute to a neat, organized store environment, uphold brand standards, and collaborate with colleagues and vendor partners to drive sales and events. A positive attitude and strong teamwork are essential.