Seasonal Retail Sales Pro - Customer Focus & Merch Expert

Macy's, Inc.; Chicago (IL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid time off

Eight holidays

Job summary

Macy's, Inc. is seeking Vendor Paid Merchandise Selling Support Colleagues who are product experts for the vendor funds.

You will assist customers with product selection, maintain selling floor standards, and ensure presentation aligns with brand guidelines in our stores across Chicago area. You will deliver a memorable customer experience, support readiness standards, and collaborate with Customer Experience Managers and Style Merchants to drive sales and events while keeping the floor neat,

Qualifications

• Exceptional customer service skills.
• Strong merchandising skills.
• Effective communication with customers, peers and management.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Make the customer the top priority.
• Leverage product knowledge to educate and assist customers in making the best choice.
• Maintain and recover the selling floor; ensure sizes, colors and styles are available.
• Promote events and merchandise assortments to support sales goals.
• Keep fitting rooms customer-ready by organizing brand-specific merchandise.
• Demonstrate friendly, helpful customer experience expectations.
• Drive department goals by executing Macy's initiatives to actively drive the business.
• Communicate with vendors and store leadership for sales and event support.
• Adhere to safety and security policies and procedures.
• Attend to additional customer-facing tasks as needed.
• Maintain regular, dependable attendance and punctuality.
• Foster an environment of acceptance and respect with colleagues, customers, and communities.

Skills

Customer service

Merchandising

Communication

Multitasking

Teamwork

Positive attitude

Tools

Calculator

Job description

Macy's, Inc. is seeking Vendor Paid Merchandise Selling Support Colleagues who are product experts for the vendor funds.

You will assist customers with product selection, maintain selling floor standards, and ensure presentation aligns with brand guidelines in our stores across Chicago area. You will deliver a memorable customer experience, support readiness standards, and collaborate with Customer Experience Managers and Style Merchants to drive sales and events while keeping the floor neat,