Seasonal Retail Sales & Customer Experience Partner

The TJX Companies, Inc.; Madison (WI); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health insurance

Paid holidays

Paid parental leave

Credit union

Referral bonuses

Job summary

The TJX Companies, Inc. in Madison, WI is seeking a Customer Service Associate to deliver an exceptional shopping experience. You will engage with customers, maintain a clean, organized store, and support operations across departments as needed.

The role requires a flexible schedule, strong communication, and the ability to lift items as part of daily duties. Being part of a Fortune 100 company, you’ll receive competitive pay, benefits, and opportunities to grow within TJX family brands such as

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience.
• Engage and interact with customers per customer experience principles.
• Maintain a clean and organized store environment.
• Follow operational, merchandise, and loss prevention standards.
• Cross-train to work in multiple store areas as needed.
• Rings customer purchases/returns and counts change accurately.
• Promotes credit and loyalty programs.
• Processes and prepares merchandise for the sales floor.
• Participates in store recovery, safety, and cleanliness.
• Adheres to labor laws, policies, and procedures.

Skills

Customer service

Flexible schedule

Communication

Organization

Multi-tasking

Adaptability

Physical lifting

Teamwork

Retail experience

Job description

The TJX Companies, Inc. in Madison, WI is seeking a Customer Service Associate to deliver an exceptional shopping experience. You will engage with customers, maintain a clean, organized store, and support operations across departments as needed.

The role requires a flexible schedule, strong communication, and the ability to lift items as part of daily duties. Being part of a Fortune 100 company, you’ll receive competitive pay, benefits, and opportunities to grow within TJX family brands such as