Seasonal Retail Sales Associate — Fast, Friendly Service

Kohl's; Hermitage (Mercer County); On-site; USD 17,000 - 21,000; Full time

Job summary

Kohl's is seeking an entry-level Customer Service Associate to deliver friendly, efficient service at the point of sale and across customer service processes. You will greet customers, assist with products, handle payments, and support store operations to ensure a smooth shopping experience.

Ideal candidates demonstrate excellent service skills, reliability, and adaptability, with a willingness to work flexible hours including weekends and holidays.

Qualifications

• Excellent customer service skills with attention to detail.
• Verbal and written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability including days, nights, weekends, and holidays.
• Client facing retail or service industry experience (preferred).

Responsibilities

• Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment.
• Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service.
• Meet or exceed individual goals (e.g., credit, loyalty).
• Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices.
• Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl’s brand standards.
• Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies).

Skills

Customer service

Multi-tasking

Communication skills

Age 16+

Flexible schedule

Job description

Kohl's is seeking an entry-level Customer Service Associate to deliver friendly, efficient service at the point of sale and across customer service processes. You will greet customers, assist with products, handle payments, and support store operations to ensure a smooth shopping experience.

Ideal candidates demonstrate excellent service skills, reliability, and adaptability, with a willingness to work flexible hours including weekends and holidays.