Seasonal Retail Pro: WOW Customer Service

Duluth Trading Company; Stoughton (WI); On-site; USD 22,000 - 23,000; Part time

Benefits offered by this job

Daily pay available

40% Employee Discount

Eligible to participate in the 401(k)

Flexible Scheduling

Job summary

Duluth Trading Company is seeking a Seasonal Retail Store Associate to deliver WOW! customer service, build product knowledge, and drive sales in a busy retail setting.

You will greet customers, assist with fitting rooms, process transactions, restock, and maintain store cleanliness while adhering to policies. The role emphasizes teamwork, reliability, and a customer-centric approach.

Qualifications

• High school diploma or equivalent.
• Retail experience is preferred but not necessary.
• Customer Centric.
• Takes pride in a job well done and shows ownership in the store.
• Operates with integrity and trust.
• Excellent communicator and listener.
• Collaborates and functions as part of a team.
• Performs other duties as directed.
• Authorized to work in the United States without sponsorship.

Responsibilities

• Develop familiarity with the Duluth brand and product knowledge to provide friendly service.
• Layer personalized service into each interaction from greeting to fitting room to register.
• Effectively communicate sales and promotions.
• Understand importance of email capture as part of sales and service.
• Respond proactively and provide positive resolutions to customer concerns.
• Answer telephone courteously and provide store directions and take orders.
• Assist in receiving, processing and replenishing merchandise.
• Maintain merchandising and display standards; keep the sales floor ready.
• Ensure cleanliness standards for sales floor, stockroom, restrooms, cash wrap and hospitality area.
• Process all register transactions accurately and efficiently.
• Adhere to company policies and practices.
• Perform other duties as directed by management.

Skills

Customer Centric

Excellent communicator

Team player

Authorized to work in the UnitedStates

Education

High school diploma or equivalent

Retail experience preferred

Job description

Duluth Trading Company is seeking a Seasonal Retail Store Associate to deliver WOW! customer service, build product knowledge, and drive sales in a busy retail setting.

You will greet customers, assist with fitting rooms, process transactions, restock, and maintain store cleanliness while adhering to policies. The role emphasizes teamwork, reliability, and a customer-centric approach.