Seasonal Retail Pro: Elevate Customer Experience

Gap Inc; United States; On-site; USD 31,000 - 41,000; Part time

Job summary

Gap Inc. is seeking a Brand Associate to bring our brand to life for customers in our stores. You’ll engage customers with superb service, educate them about loyalty programs, and use omni-channel tools to create a seamless shopping experience.

You are a proactive communicator who thrives in a fast-paced retail environment, supports operations from sales floor to fitting room, and helps maintain a neat, organized workspace. Flexibility to work evenings, weekends and holidays is valued.

Qualifications

• Excellent communication with customers and team.
• Customer-focused service provider on and off the sales floor.
• Passionate about retail in a fast-paced environment.
• Problem solver with focus on continuous improvement.
• Flexible schedule including holidays, evenings, weekends.
• Able to utilize retail technology.
• Able to move around store and lift up to 30 lbs.

Responsibilities

• Engage customers to drive sales using suggestive selling.
• Educate customers about loyalty programs.
• Provide exceptional omni-channel customer experience.
• Support store operations on sales floor, fitting room, cash wrap, back of house.
• Maintain neat and organized work center.
• Handle customer interactions and returns courteously.
• Execute operational processes effectively.

Skills

Customer service

Communication

Team collaboration

Retail technology

Job description

Gap Inc. is seeking a Brand Associate to bring our brand to life for customers in our stores. You’ll engage customers with superb service, educate them about loyalty programs, and use omni-channel tools to create a seamless shopping experience.

You are a proactive communicator who thrives in a fast-paced retail environment, supports operations from sales floor to fitting room, and helps maintain a neat, organized workspace. Flexibility to work evenings, weekends and holidays is valued.