Seasonal Brand Associate: Elevate Customer Experience & Sales

Gap Inc; New York (NY); On-site; USD 21,000 - 30,000; Full time

Job summary

Gap Inc. Brand Associate role involves bringing our brand to life for customers and delivering an omni-channel experience. You’ll educate shoppers about loyalty programs and engage with customers to drive sales with suggestive selling.

You’ll contribute to a positive store environment, support all areas of the store, and maintain an organized, welcoming space. Flexibility for evenings, weekends, and holidays is required.

Qualifications

• Excellent communication with customers and team to meet goals.
• Customer-focused service provider on and off the sales floor.
• Passionate about retail and thrives in a fast-paced environment.
• Problem solver open to feedback and continuous improvement.
• Flexible schedule including holidays, evenings, weekends.
• Able to utilize retail technology.
• Able to maneuver around sales floor, stockroom and office; lift up to 30 lbs.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues/returns courteously and professionally.
• Execute operational processes effectively and efficiently.

Skills

Good communicator

Customer-focused

Retail knowledge

Problem solving

Flexible schedule

Retail technology

Lift up to 30 lbs

Job description

Gap Inc. Brand Associate role involves bringing our brand to life for customers and delivering an omni-channel experience. You’ll educate shoppers about loyalty programs and engage with customers to drive sales with suggestive selling.

You’ll contribute to a positive store environment, support all areas of the store, and maintain an organized, welcoming space. Flexibility for evenings, weekends, and holidays is required.