Seasonal Brand Associate - Customer Experience & Sales

Gap; Miami (FL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Merchandise discount (Gap family)

Paid time off

401(k) plan with company matching

Employee stock purchase plan

Job summary

Gap is seeking a Brand Associate to bring our optimistic American style to life for customers. You will deliver exceptional service, educate customers on loyalty programs, and use omnichannel tools to create a best-in-class shopping experience.

You’ll work across sales floor, fitting rooms, and cash wrap with a team that values respect and collaboration. You are a strong communicator with a customer-first mindset, thriving in a fast-paced retail environment.

Qualifications

• Strong communication and customer service skills.
• Ability to work with customers and team to meet goals.
• Retail-focused with ability to thrive in a fast-paced environment.
• Flexible schedule including holidays, evenings, weekends.

Responsibilities

• Treat customers and colleagues with respect and contribute to a positive work environment.
• Educate customers about loyalty programs to promote engagement.
• Engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience through omnichannel offerings.
• Be accountable to personal goals contributing to store results.
• Support sales floor, fitting room, cash wrap, back of house as needed.
• Maintain a neat, clean and organized work center.
• Handle customer interactions and returns courteously and professionally.
• Execute operational processes effectively and efficiently.

Skills

Customer service

Retail knowledge

Communication

Flexibility

Teamwork

Problem solving

Physical stamina

Tools

POS systems

Job description

Gap is seeking a Brand Associate to bring our optimistic American style to life for customers. You will deliver exceptional service, educate customers on loyalty programs, and use omnichannel tools to create a best-in-class shopping experience.

You’ll work across sales floor, fitting rooms, and cash wrap with a team that values respect and collaboration. You are a strong communicator with a customer-first mindset, thriving in a fast-paced retail environment.