Seasonal Brand Associate – Elevate Customer Experience

Gap; Hebron Estates (KY); On-site; USD 31,000 - 37,000; Full time

Benefits offered by this job

Merchandise discount: 50% off brands

Competitive paid time off

Volunteer hours (on the clock)

401(k) with company match

Employee stock purchase plan

Medical, dental, vision, life保险

See more of the benefits we offer

For eligible employees

Job summary

Gap is seeking a Brand Associate to bring our optimistic American style to life for customers in-store. You’ll educate customers about products, engage with them to drive sales, and deliver a top-notch omni‑channel experience as part of a collaborative team.

You’ll thrive in a fast-paced retail environment, be a strong communicator, and adapt to a flexible schedule including holidays, evenings, and weekends. You’ll help maintain an organized store and support seamless operations.

Qualifications

• Customer service mindset focused on delivering a positive customer experience.
• Strong communication with customers and team members.
• Passion for retail and fast-paced environment.
• Problem solver with continuous improvement mindset.
• Willingness to work a flexible schedule including holidays, evenings, weekends.
• Comfort with retail technology tools.
• Able to move around the store and lift up to 30 lbs.

Responsibilities

• Engage with customers to drive sales and loyalty through education of the brand and products.
• Provide excellent service using omni‑channel approaches.
• Support store operations across sales floor, fitting rooms, and cash wrap.
• Maintain a neat, clean, and organized work area.
• Handle customer interactions professionally and resolve issues.
• Promote loyalty programs and educate customers about benefits.
• Contribute to achieving store goals and results.
• Collaborate with leadership and team to deliver a best-in-class customer experience.

Skills

Customer service

Communication

Retail

Teamwork

Flexible schedule

Retail technology

Lifting 30 lbs

Job description

Gap is seeking a Brand Associate to bring our optimistic American style to life for customers in-store. You’ll educate customers about products, engage with them to drive sales, and deliver a top-notch omni‑channel experience as part of a collaborative team.

You’ll thrive in a fast-paced retail environment, be a strong communicator, and adapt to a flexible schedule including holidays, evenings, and weekends. You’ll help maintain an organized store and support seamless operations.