Seasonal Retail Ops & Guest Experience Pro

ALO; Corte Madera (CA); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Generous employee discount

Monthly store incentives

Clothing allowance

Free membership to ALO Wellness Club

Job summary

ALO in Corte Madera, CA is seeking a Seasonal Operations Associate to deliver exceptional guest experiences and bring the ALO Brand Mission to life. This part-time role supports store goals during peak periods with product expertise and personalized service.

Responsibilities include inventory management, shipment/receiving, visual standards, and cross-functional collaboration. Base pay is $20/hour with potential bonuses; high energy, teamwork, and a customer-first mindset are essential.

Qualifications

• 1+ years prior work experience in a client-centric, sales & operational environment.
• Requires constant movement in and around all areas of store.
• Ability to lift, push, carry or move up to 50 pounds.
• Ability to stand and move for an entire shift.
• Passion for customer service and delivering exceptional experiences.
• Self-motivated with a desire to achieve results and excel individually, and as a team.
• Aligns with and embodies ALO's Guiding Principles.

Responsibilities

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy & reduce shrink.
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to elevate process or system gaps.
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management.
• Maintain and champion strong visual standards for the sales floor.
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized.
• Support a safe work environment and efficient operation through strong stockroom standards and processes.
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests.
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence.
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies.
• Resolve client needs quickly & effectively ensuring customer satisfaction.
• Identify product concerns and communicate inventory needs to support the business goals.

Skills

Customer service

Strong communication

Self-motivated

Team player

Adaptability

Job description

ALO in Corte Madera, CA is seeking a Seasonal Operations Associate to deliver exceptional guest experiences and bring the ALO Brand Mission to life. This part-time role supports store goals during peak periods with product expertise and personalized service.

Responsibilities include inventory management, shipment/receiving, visual standards, and cross-functional collaboration. Base pay is $20/hour with potential bonuses; high energy, teamwork, and a customer-first mindset are essential.